SATCOM IP Network Support Specialist

Posted 21 Hours Ago
Be an Early Applicant
Hill Air Force Base, UT
45K-81K Annually
Junior
Information Technology • Software
The Role
The SATCOM IP Network Support Specialist assists in managing SATCOM and IP networks by creating and updating tickets, monitoring network events, configuring routers, switches, and firewalls, and supporting satellite communications. They also troubleshoot network issues alongside DoD SATCOM Gateway facilities and ensure equipment operates in the baseline configuration.
Summary Generated by Built In

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC).

Job Description:

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Technician at Hill AFB, UT.

Primary Responsibilities:

Responsible for assisting with the following duties:

  • Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.

  • Monitor network events and element management failures in real-time on a 24x7x365 basis. 

  • Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.

  • Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.

  • Remotely access and de-access customers into the IP/SATCOM networks

  • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.

  • Verify equipment is operating in the baseline configuration. 

  • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Basic Qualifications:

  • Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.

  • Ability to work in a 24/7 operations environment.

  • Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.

  • Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.

  • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.

  • Currently possess an active Secret security clearance.

  • Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

Required Education and Experience:

  • High school diploma and 2-4 years of experience.

GSMO

Original Posting Date:2024-11-13

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $44,850.00 - $81,075.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Top Skills

Routers,Switches,Firewalls
The Company
Alexandria, VA
27,104 Employees
On-site Workplace

What We Do

We Are Leidos

For 50 years we have been tackling some of the biggest problems that face our nation and our world.

OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead.

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