At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.
Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API request and delivered as a single-tier solution. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.
Role Description: Salesforce Administrator – Prishtine, Kosovo
Role Purpose:
We are seeking a Salesforce Admin who possesses a blend of technical prowess and project management capabilities. The ideal candidate should be adept at hands-on work within Salesforce and possess the ability to collaborate with stakeholders to devise solutions that enhance systems and process flow. Moreover, the candidate will boast significant experience in collaborating with technical teams to implement solutions and offer optimal practices. A deep enthusiasm for propelling solutions forward, self-initiation, and analytical thinking are key attributes we are looking for.
*Principals only. No recruiters.
Responsibilities:
- Become a deep subject matter expert on Wasabi business processes within Sales, Marketing, and Support.
- Responsible for production support of Salesforce working in JIRA to manage and resolve tickets.
- Configure and administer Salesforce to deliver solutions that support business requirements.
- Collaborate closely with the Salesforce Architect, developers, and internal stakeholders to ensure that the Salesforce system effectively supports vital business functions.
- Work in partnership with department leaders to enhance user experiences, troubleshoot technical challenges, conceive innovative solutions, and ensure data accuracy and cleanliness throughout the Salesforce Service Cloud instance.
- Gain a comprehensive understanding of seat utilization within Salesforce, making projections for annual requirements.
- Contribute to the creation of development documents and training materials, providing support to users during training sessions related to new features or existing business processes and functions.
- Maintain transparent and productive communication with users, promptly escalating critical issues and conveying business-specific timelines for resolution.
- Oversee processes that facilitate data synchronization between Salesforce and other applications. Sustain and manage Reporting/Dashboards, supporting users in the refinement and development of reports.
Requirements:
- 2+ years of experience as a Salesforce Administrator.
- Hands-on experience of Salesforce architecture, including but not limited to custom objects, assignment and validation rules, flow builder, roles, profiles, permission sets and security settings, and supporting customers.
- Experience supporting mission-critical systems that operate 24x7 x365.
- Nice to Have:
- Salesforce Advanced Administrator Certification.
- Salesforce Community Cloud Experience.
- Salesforce Developer certification.
- Experience with Lightning Web Components, Mulesoft.
- Manage Einstein Analytics and Insights, Knowledge Base.
- Professional certifications such as AWS S3, Linux, and Cisco.
Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Top Skills
What We Do
Recognized as one of the technology industry’s fastest growing companies, Wasabi is on a mission to store the world's data by making cloud storage affordable, predictable and secure. With Wasabi, visionary companies gain the freedom to use their data whenever they like without being hit with unpredictable fees or vendor lock-in. Instead, they’re free to build best-of-breed solutions with the industry’s fastest-growing ecosystem of independent cloud application partners. Customers and partners all over the world trust Wasabi to help them put their data to work so they can unlock their full potential.
In September 2022, Wasabi achieved unicorn status following $250M in funding. To date, Wasabi has raised over $500M at a $1.1B valuation.
As leaders in our community, Wasabi strives to always inspire by example and give to those who are most in need. We team up with our partners in a purposeful way to create corporate social responsibility initiatives that will make a true impact in a way that is authentic to who we are. Our community engagement programs include Veteran Support like the Run to Home Base, Female Empowerment, Educational Opportunities, Non-Profit Storage Donations, and more. We also created a unique music and arts CSR program to bring the power of music and the arts to those who need it worldwide. The Red Hot Beats program launched with our partners at the Liverpool Football Club Foundation promotes mental health and wellness through music therapy for young people in the Liverpool area. Meanwhile our founding partnership of the MGM Music Hall at Fenway supports arts access, education, and opportunity for students and emerging artists in New England.
Why Work With Us
At Wasabi, we know that product alone does not make a company. We empower our employees to thrive by prioritizing their personal lives and showing trust in their abilities, and as a result, they bring remarkable energy and enthusiasm to their careers at Wasabi.
We have team members from every corner of the globe, including the US, Europe, & Asia.
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Wasabi Technologies Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Wasabi has a full remote work policy. However it maintains its corporate office and encourages employees to use it when they need to.