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Job Description Summary
Work to increase the Sales Team’s net sales, both in property and insured funerals, to achieve a weekly sales plan. Achieve personal sales success, and contribute to the overall success of the Sales Team. Consistently prospect for potential customers.
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Must be able to perform the essential functions of the job with or without reasonable accommodations.
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At all times, present warmth, compassion, empathy, good manners, and diplomacy to grieving family members and potential customers. Present a genuine smile out of kindness.
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Schedule meetings with prospective families daily, and assist them in finalizing their pre-arrangement property plans with Rose Hills Company.
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Be a positive, supportive, and contributing member of your Sales Team, Sales Director, and the Company.
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Personally sell, at minimum, $25K Net in new property business quarterly by using the appropriate sales techniques.
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Complete and maintain the Daily Activity Success Report and Daily Contact Planner, and review with your Sales Director regularly.
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Ensure that sales contracts and all required documentation are completed accurately, with proper signatures and dates, prior to submitting them to the Sales Director for review.
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Contact customers within three weeks of contracting with them to verify receipt of their documents and answer any questions (Safe guards against possible cancellation).
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Consistently meet monthly and quarterly net sales quotas in your property sales.
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Noticeably improve by increasing your sales results. Track your monthly sales with your Sales Director and review quarterly showing progress and your increased sales success.
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Complete the Company’s New Counselor Training Program, and attend the Department Sales Training programs as scheduled.
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Seek out, observe, and listen to the department’s Sales Directors, and implement best practices to bring you success in prospecting, presenting, and closing new property sales.
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Follow your Personal Improvement Plan, written with your Sales Director’s direction, created to show development needed, and by complying with the timelines for improvement.
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Support the Company core values and guidelines, and encourage other Sales Counselors to do the same.
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Actively contribute to positive team morale and respect for the Company, for management, and for your fellow associates.
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Deal diplomatically with interruptions, changing priorities, high volume of work (with accuracy), and deadlines.
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Must be able to multi-task, set priorities, and organize work.
Postal Code: 90601
Category (Portal Searching): Sales
Job Location: US-CA - Whittier
What We Do
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services. As of September 30, 2016, SCI operates 1,531 funeral service locations and 471 cemeteries (including 262 combination locations), which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. Through its businesses, SCI markets the Dignity Memorial® brand which offers assurance of quality, value, caring service and exceptional customer satisfaction. In January 2016, SCI was presented with the J.D. Power President’s Award in recognition of an ongoing dedication to service excellence including quality improvement, customer satisfaction and the development of enduring client relationships. For more information about Service Corporation International, please visit www.sci-corp.com. For more information about Dignity Memorial, please visit www.dignitymemorial.com. As used herein, “SCI” or the “Company” refers to Service Corporation International and all of its affiliated companies.
