Sales Specialist

Posted 18 Hours Ago
Be an Early Applicant
Farmington Hills, MI
Mid level
Fintech • Information Technology • Logistics
The Role
As a Sales Specialist, you will support daily operations within the Sales & Marketing Administration team, manage customer accounts from order to cash, facilitate communication and problem-solving, monitor KPIs, and assist with reporting and budget processes.
Summary Generated by Built In

Location:

Farmington Hills, Michigan, United States

Job ID:

R0063390

Date Posted:

2024-11-21

Company Name:

HITACHI ASTEMO AMERICAS, INC.

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

Job purpose:

Support daily operational tasks within Sales & Marketing Administration team.

Main Responsibilities:

  • First point of contact internally for the team, solving issues, answer queries and delivering results
  • Manage end to end processes regarding customer accounts (from placing a sales order until receiving the cash from customer)
  • Coordinate and support internally and externally the order to cash processes, focusing on operational excellence
  • Coordinate internally and externally to answer to internal customers’ requirements and queries acting as a facilitator and unblocking issues
  • Ensure KPIs retrieve, monitor and analysis
  • Support the team as a process/area expert
  • Able to perform and support the key activities done by the Sales and act as a proxy when needed
  • Administration analyst as cost center analysis and other Backoffice tasks
  • Support budget season process with data consolidation and coordination
  • Provide support with presentations for different purposes
  • Support global macro-economic trend analysis and
  • Create periodical or specific ad hoc reporting

Qualifications / Competencies:

  • Sales Knowledge
  • Pricing & Statistics, Marketing Intelligence knowledge
  • Strong MS Office knowledge
  • Fluent English level
  • Advanced at least in an additional language besides English
  • Analytical & Problem Solving
  • Communication & Presentation
  • Implementation & Result Orientation
  • Relationship Building & Networking
  • Rigor & Organization

Education: Minimum bachelor’s degree in business administration, marketing, or related field

Experience: Minimum of 3 years of experience in Sales Administrative / Sales back-office functions and experience with Customer contact and service.

Job level determined by various factors such as organization size, responsibility, career stage, and capabilities.

Supervisory Responsibilities:  n/a

Working conditions:

  • Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 10 pounds.
  • Travel: Domestic and international may be required as needed.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected]. Queries other than accommodation requests will not be responded to.

The Company
33,676 Employees
On-site Workplace

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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