Sales Operations Lead

Posted 6 Days Ago
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London, Greater London, England
Senior level
Automotive
The Role
The Sales Operations Lead will oversee and optimize sales operations processes, manage the Demo Programme, ensure vehicle registration, and handle invoicing and documentation. The role focuses on improving customer satisfaction and supporting global sales objectives while maintaining internal fleet management and data quality in SAP.
Summary Generated by Built In

Description

Sales Operations Lead (Maternity Cover 14 months)

INEOS Automotive – Built for More

Story so far

Since we started our journey to build a no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve made our way from vision to prototype. We’ve secured a world-class production facility and delivery team. We’ve delivered Grenadiers to customers all around the world. We’re building our double cab pick up, the Quartermaster.

People and Culture

Easy never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary.

If this sounds like you, let’s talk.

The Sales Operations Lead is responsible for overseeing and optimising all sales operations processes, including tracking and reconciling retailer bonuses. The role also involves coordinating with third-party providers, such as registration authorities, to ensure that all system updates are efficiently launched with minimal impact on daily business operations. The ultimate goal is to streamline sales operations, improve customer satisfaction, and support the achievement of the company’s global sales objectives

Duties of the Sales Operations Lead:

  • Supports the management of the Demo Programme by providing regular reporting and analysis to ensure the correct vehicle mix and volume of demonstrators are present in the network and the customer satisfaction of test drives is high
  • Responsible for ensuring internal fleet, prototype units are registered and insured in a timely and accurate manner
  • Liaises with local authorities to ensure all vehicle registration systems are working efficiently and any future system updates are planned and launched on time
  • Manages the performance of sales operations including invoicing for retail partners, customer contracts, payment requests and any relevant documentation
  • Responsible for managing master data quality in SAP for the sales team (e.g. updating sales margins/bonuses)
  • Supports with producing and publishing bulletins and communications to the retailer network for the global sales team
  • Documentation of Sales Operations processes to be used by the Regional Sales teams and wider organisation
  • Ensure the vehicle configuration of our order bank is up to date and is maintained in line with latest feature list specifications (i.e., mass-update of existing orders)
  • Responsible for the reconciliation and payment of sales margins, commissions, and bonuses to the retailer network

For our Sales Operations Lead we are looking for:

  • Experience working within the automotive industry/OEM is essential
  • Ideally worked within a Sales Operations role previously
  • A good understanding of the retail, wholesale and production planning
  • Knowledge of Global markets
  • Previous experience with SAP systems is desirable

If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information.

If your application is successful one of the team will be in touch to arrange an initial conversation!

Top Skills

SAP
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The Company
HQ: London
1,037 Employees
On-site Workplace

What We Do

In 2017, INEOS Chairman Jim Ratcliffe, a car enthusiast and experienced adventurer, identified a gap in the market for an uncompromising 4X4 engineered for modern day compliance and reliability. INEOS Automotive Limited was formed and a senior team of automotive professionals assembled to bring the vision to reality with a fresh perspective of 4X4 development and manufacturing.

Ultimate 4X4s, built differently, to bring the drive to life. For those who are Built For More.


We’re a diverse workforce of tenacious, straight-talking experts with engineering at our core. Our culture is unique and it’s not for everyone. We’re growing our world-class team and looking for spirited innovators and disruptors - those who thrive on a gritty challenge and will work through adversity in the pursuit of success.

Discover more here: https://ineosgrenadier.com/
Customer enquiries: [email protected]

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