Sales Operations Lead - JSE

Company Description

About SEEK

SEEK operates outstanding online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been assisting people in living more fulfilling and productive working lives and supporting organizations' success for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore, and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea, and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve the reliability of marketplace information.

SEEK, an Australian technology workplace, was ranked in the top ten for four years in a row (2021-2024). It received the 5-Star Employer of Choice award from HRD Asia in 2024 and won four accolades at Talent-Corp's Life at Work Awards in Malaysia in 2023.

Jobstreet Express, a part of Jobstreet by SEEK, is a leading job search platform in Singapore specializing in semi-skilled roles.

Since its launch in October 2023, Jobstreet Express has partnered with thousands of companies across Singapore. With its streamlined recruitment process, Jobstreet Express enables job seekers to apply for various vacancies quickly, safely, and free of charge, all through a single portal.

Job Description

Scope of Role

Located in Singapore, this role reports directly to the GM of Jobstreet Express Singapore. As a People Manager, your primary focus will be empowering the sales team. You will also collaborate with cross-functional teams and partners to ensure business success.

Key Responsibilities

• Develop and manage sales processes and systems to drive growth across multiple channels.
• Improve go-to-market strategies, scripts, and conversion efficiency.
• Analyze sales performance data and provide actionable insights to refine strategies.
• Lead a team of 2-4 members to achieve and exceed sales goals.
• Partner with marketing, product, and finance teams to identify and seize new opportunities.
• Ensure excellence in operations, including lead generation/distribution, ad and profile quality control, and customer service.
• Be responsible for sales forecasting and collaborate with the team to meet or exceed targets.
• Cultivate and maintain relationships with key customers, partners, and collaborators to drive revenue growth.
• Supervise market trends, competitors, and customer feedback to advise sales strategies.
• Design and implement training programs to boost team performance and productivity.
• Manage the sales budget and resources, ensuring efficient operations.
• Equip the team with vital tools, resources, and training for success.

Qualifications

Skills, Experience and Proficiencies

The ideal candidate would possess the following proficiencies, skills, and experiences:

• Bachelor's degree – All majors are welcome
• Over 6 years of experience with a proven track record of achieving sales growth.
• Previous experience in sales operations (preferred but not mandatory).
• Strong communication and interpersonal skills, capable of building positive relationships with clients and collaborators.
• Expertise in developing and optimizing sales processes and systems.
• Sophisticated analytical and problem-solving abilities to interpret performance data and guide strategies.
• The ability to manage multiple priorities effectively, both independently and in a team.
• Proficiency in MS Office, particularly Excel and PowerPoint.
• Excellent proficiency in written and spoken English.

Desired Values

• Play the game of impossible: Believe in seeking high to deliver world-class results
• Data-driven – being fact-based in driving key decisions
• Dedicated – taking initiative to brainstorm, start, and complete strategic projects
• Build a winning coalition: Building strong working relationships with internal team members and being customer-focused
• Creative – think out-of-the-box to build new insights and challenge status quo

At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role
• Annual Performance Bonus Plan
• Casual dress – every day

Additional Information

At SEEK, we are devoted to promoting a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

At our company, we recognize the significance of having a diverse group of backgrounds, ideas, experiences, and perspectives to foster innovation and effective delivery. We invite individuals from various backgrounds and life experiences, encompassing gender, sexual identity, culture, faith, disability, and life stages, to apply. Don't hesitate to reach out if you possess the skills, curiosity, and an adaptable demeanour, even if you don't meet all the specified qualifications.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us, and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

We will accommodate individuals with disabilities during the application process, interviews, and while performing job functions. Contact us for accommodation requests.