We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Acquire BPO is an award-winning business process outsource provider to some of the world’s largest brands, operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally. Serviced from Australia, the Dominican Republic, the Philippines, and the United States, we are known for our commitment to safety, flexibility, and innovation. We strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?
Come for a career, stay for the fun!
- Enjoy 14 months of pay*
- HMO coverage for you and your family
- Yearly Kick Off Parties with major giveaways (like the car in 2023)
- Get recognized through our ‘Value Awards’
- Grow your career - yes, we love to promote internally
- Do meaningful work and collaborate with the best
- 900 promotions given each year
- 2,700+ leadership training courses
A Glimpse into Your New Role
As a Sales & Account Manager, you will play a vital role in driving sales, building client relationships, and managing administrative tasks. Your role directly contributes to the success of the company by ensuring smooth client interactions and growing business relationships. You’ll engage in both outbound and inbound sales activities, providing exceptional service while handling administrative responsibilities.
Your tasks include, but are not limited to:
- Managing administrative work after appointments are set
- Asking relevant questions to understand client needs and wants
- Accurately recording business and client data
- Managing difficult prospects with professionalism and calm
- Researching and understanding the building and private inspection industry
- Overcoming objections from prospects during calls
- Selling services through inbound/outbound calls, emails, and other platforms
- Booking and rescheduling inspections
- Sending and following up on quotes
- Performing other duties as assigned
In summary, you’ll know you’ve won the day when customers are satisfied with your excellent service!
What You’ll Bring
- 3-5 years of outbound sales and account management experience
- Proficiency in both B2B and B2C sales settings
- Strong consultative selling skills
- Fluent in English (essential)
- Outstanding communication skills (verbal and written)
- Creative problem-solving and "outside-the-box" thinking
- Reliability and excellent organizational skills
- Familiarity with online CRM systems
- Ability to handle pressure and manage time effectively
- Proactive and driven by a strong sense of urgency
- Effective communication at all levels of the organization
- Strong work ethic and professional integrity
- Excellent telephone manner and the ability to close deals
- Willingness to work after hours and on weekends as required
- Hunger to succeed and achieve goals
- Experience in Australian sales is an advantage
With a diverse global team working together, we proudly embrace and live by these shared values:
- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each other.
What are you waiting for?
Join the A-Team and experience the A-Life!
Join the A-Team and experience the A-Life!
What We Do
Acquire BPO is an award-winning global outsourcer with over 19 years of experience and more than 9,500 full-time employees across Australia, the Dominican Republic, the Philippines, and the United States. We provide Customer Experience and Back Office outsourcing services from offshore, nearshore, and onshore locations. Our commitment to Safety, Flexibility, and Innovation makes us the partner of choice for businesses leveraging top global BPO and AI resources with confidence.
We take an agnostic approach to vendors and solutions, ensuring the best-suited technology for each scenario.
Our distinctive edge lies in our unparalleled commitment to fostering trust and cultivating long-term partnerships through direct engagement from our executives and owners. Our delivery centres meet international standards with carrier-grade infrastructure and globally redundant paths.
We are globally PCI-DSS v4.0 certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, and international data privacy regulations. Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus.
Our Automation & Intelligence team offers end-to-end automation solutions, leveraging the latest technologies. We deliver tailored solutions for unique challenges, ensuring optimal outcomes and sustained growth.
We maintain transparent partnerships based on trust and open communication, fostering strong, long-term client relationships and ensuring continuous improvement and innovation.
As a values-driven organisation, we attract great talent and invest in training, free family health cover, community assistance, team-building, and strong engagement activities.
Visit www.acquirebpo.com for more information
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