Risk Management Senior Analyst

About the Team

The Operational Risk Team is part of the 2nd line of defense and is responsible for managing and overseeing operational risk function in our organization by providing independent oversight and challenge to the first line of defense. As a second line of defense function, the Operational Risk Team helps the business identify threats and operational risks to mitigate potential losses and customer dissatisfaction, ensuring a robust and resilient operating environment. Our proactive approach ensures efficient operations, regulatory compliance, and enhances customer trust, maintaining our competitive edge and long-term success. 

You will be responsible for

In summary, enhancing risk management culture and procedures to elevate the business units’ control environment, compliance to regulatory requirements and customer satisfaction. This role is extremely important and requires high levels of seniority to achieve relevant impacts to the business. Daily activities involve:

• Risk and Control Self-Assessment: collaborate closely with various business units, Business Control Officers and other second line of defense teams to identify, evaluate and document operational risks and controls based on Nubank's Methodology.
• Evaluation of new products and features: assess potential operational risks associated with the launch of new products, services or features. Collaborate with product development teams to ensure that risk mitigation strategies are integrated into the design and implementation phases.
• Incident oversight: conduct thorough reviews of operational incidents to identify and raise operational issues, map associated risks and controls, and accurately identify operational losses. Lead investigations to determine root causes and implement corrective actions to prevent recurrence.
• Root cause analyses: lead the analysis of operational risk events, identifying issues and helping the first line of defense to define corrective actions to prevent recurrence.
• Business Continuity Management (BCM): support the first line of defense with review and challenges of their BCM documentation and contingency procedures.
• Third-party assessment: assess suppliers according to the Business Continuity Management governance.
• Issues management: identify, document and track operational risk issues. Ensure timely resolution and implementation of corrective actions, while keeping stakeholders informed of progress and outcomes.

We are looking for a person who has

• Relevant experience in Operational Risk management, Internal / External Audit, Regulatory Bodies, or similar areas.
• Strong knowledge of investments products and brokerage processes.
• Experience in the financial services or banking industry.
• In-depth understanding of operational risk frameworks (e.g. COSO).
• Knowledge of requirements of Brazilian regulations applied to financial institutions (Bacen and CVM).
• Analytical and problem solving skills, with the ability to translate complex technical information into clear business insights.
• Clear, concise and objective communication skills.
• Adaptability to a dynamic way of working and short-term deliverables.
• Advance English communication skills, both written and verbal.
• Proven skills in stakeholder management and influencing.
• Keen sense of prioritization and task management.
• Experience in risk reporting and communication, including presenting findings and recommendations to executive leadership and relevant stakeholders to ensure a clear understanding of the risk landscape.
• Coding skills (SQL, Python, Scala or other similar programming languages) and familiarity with  Artificial Intelligence are a plus.
• PQO Compliance certification is a plus.

Our benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation

 Our Nu Way of Working 

Our work model is hybrid and has cycles that can be from two to three months according to the business of expertise. Therefore for every eight to twelve weeks of remote work, one will be at the office.

Diversity and Inclusion

At Nu, we want to be sure that we're building a more diverse and inclusive workplace that reflects the customers we serve and seeks to empower. That's why we hire based on equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching elements to our company while ensuring neither of them represents a barrier when recruiting fantastic talent.