Resource Industries Support Representative

Posted 8 Hours Ago
Be an Early Applicant
2 Locations
Entry level
Financial Services
The Role
The Resource Industries Support Representative will provide high-quality customer service and on-site support to a mining company. Responsibilities include ensuring safety, building customer relationships, maximizing fleet performance, executing sales strategies, and managing customer inquiries.
Summary Generated by Built In

Company :

Hastings Deering (Australia) Ltd

About the Role
This unique and exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company located within Mount Isa region. 
 
Reporting to the Resource Industries Support Manager your responsibilities will include:

  • Promote and adhere to all safety requirements on site and within the workplace
  • Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
  • Promote consistency by being a centralized point of contact
  • Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training
  • Create, implement and execute sales and account strategies
  • Maintain and increase our market share of parts and service
  • Communicate and manage challenges effecting fleet performance and satisfaction
  • Manage, document and resolve customer issues and enquires

About You
You will bring the following skills and experience to the role:

  • Trade Qualified or established technical aptitude
  • Demonstrated customer management experience within the mining industry
  • Experience in mining, mining services or heavy earthmoving industries
  • Strong commitment to Safety and continuous Improvement
  • Proactive approach to sourcing solutions
  • Positive attitude to developing the business through a team approach

About the Benefits
Hastings Deering offers a wide range of benefits including:

  • A rewarding career with diverse opportunities
  • A competitive remuneration package
  • Salary Continuance Insurance
  • Employee Assistance Program for employees and their families
  • Discounts on private health, vehicles, travel and more
  • A culture of inspiration, innovation, collaboration and execution
  • Ongoing training & support to further your career
  • Annual salary reviews

How to Apply
For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at [email protected]

Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
60 Employees
Remote Workplace
Year Founded: 1910

What We Do

Sime is a partner of choice for the world's most admired brands in the industrial equipment and automotive sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime today has a workforce of more than 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region

Similar Jobs

LogicMonitor Logo LogicMonitor

Customer Success Manager

Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Easy Apply
Hybrid
Sydney, New South Wales, AUS
1100 Employees

Deputy Logo Deputy

Customer Education and Documentation Specialist

HR Tech • Information Technology • Software
Easy Apply
Hybrid
Sydney, New South Wales, AUS

Crunchtime Logo Crunchtime

Customer Success Manager

Artificial Intelligence • Food • Information Technology • Software • Business Intelligence • Hospitality • Automation
Melbourne, Victoria, AUS
315 Employees

Klaviyo Logo Klaviyo

Senior Customer Success Manager, Mid-Market

Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Hybrid
Sydney, New South Wales, AUS
2000 Employees
130K-195K Annually

Similar Companies Hiring

EDGE Thumbnail
Software • Fintech • Financial Services • Analytics
Chicago, IL
20 Employees
Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
55 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account