Company Profile
At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success.
Overview
We are looking for a program/project manager with telecommunications experience who will be working within Network Technology/Operations for a large cable/broadband company. The focus will be on large-scale technology and operational processes as well as new product development.Responsibilities include managing process improvement initiatives, including planning, managing, and overseeing the successful optimization of operational processes from sale to installation. Additionally, establish/build, track, maintain and proactively improve relevant systems, process flows, end user instructions, training and adoption efforts, and project communications to optimize project success. This is a remote position. All qualified candidates must live in the in the United States without requiring sponsorship or C2C.
Responsibilities
· Daily program/project management throughout the program life cycle
· Plan the overall program and monitor progress
· Own overall project plan and manage cross-functional resources, ensuring on-time delivery, and achievement of business goals.
· Identify process improvement opportunities, develop solutions, negotiate change, and implement
· Work with management to review, optimize and document repeatable and effective program management
· Liaison between cross functional teams such as sales, order management, engineering, and field operations
· Build program documentation such as Program Charter, Risk Log, Trackability Matrix, Status Reports, Project Plans, or KPI Dashboard
· Integrate business policies and governance processes into project planning & accountability
· Manage risks and issues and taking corrective measurements
· Identify, track and report program KPIs to assess impact
· Coordinate, manage and monitor workflow of the cross-functional teams
· Provide and perform quality assurance checks on project artifacts and deliverables
· Facilitate and lead project meetings and discussions with stakeholders at all levels
· Create appropriate documentation to communicate program status/risks/needs
· Consistently exercise informed judgment and discretion in matters of significance.
· Implement change management process
Requirements
· A minimum of 5-7 years project and program management experience with formal PM methodology, process optimization, executive level communication, and KPI analysis, gained through managing large and complex projects
· Experience in the telecommunication industry is required, as well as a strong understanding of new product development, platform migrations, delivery processes and SDLC is necessary.
· Must be solution oriented and able to work at both a tactical and strategic level
· Candidates must be flexible, adaptable, and work positively in a collaborative environment with many different personalities
· Strong leadership, strong process and change management, stakeholder, and management skills, coupled with ability to individually contribute all duties and responsibilities outlined here
· Ability to manipulate data files in excel and have data traceability is a plus
· Superior oral and written communication skills with ability to build project assets
· Proven experience with Excel, PowerPoint, Smartsheet, Visio, Jira, etc.
· Strong analytics and reporting skills
· Ability to find innovative ways to resolve problems
· Ability to process information quickly and present it in a succinct and insightful format suitable for executives
· Must be able to document a process at a high level in PowerPoint to help facilitate project status and action items
Education & Certifications
· Bachelor’s degree required preferably in Business, IT, Computer Science, or Finance
· PMP certification is preferred
Compensation
For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and takes into account a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a long-term consulting engagement, with an hourly range of $65-$85. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.
Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.
Top Skills
What We Do
Sand Cherry is a team of experienced management consultants and proven industry leaders, bringing real world experience allied with a wealth of knowledge to meet each of our clients’ specific needs. Our experience gives us thorough understanding of industry leaders, players, dynamics, and systems — we are ready to “hit the ground running” for your business from day one. Our skill set combines strategy, marketing, product and operations expertise to ensure we provide clients with best-in-class business strategies, developing solutions for operational issues and leading major tactical initiatives. Our work touches every facet of our client’s businesses from customer experience to business operations and beyond.
Sand Cherry consultants have designed and deployed solutions for some of the top names in the broadband & cable industries. Our expertise enables us to step into your business, integrate with your team, and begin making progress on your critical initiatives. Sand Cherry consultants apply our strategic insights and experience to improve your operations. Our team utilizes data-driven, market-tested approaches that will drive results for your business. We integrate with your team and apply our experience and skill to start making an impact immediately.