Project Manager-FO

Posted 4 Days Ago
Charlotte, NC
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
The Project Manager is responsible for leading Field Operations projects, establishing processes and methodologies, managing project budgets, coordinating with stakeholders, and ensuring timely delivery of project objectives. They facilitate communication, track performance metrics, and manage risks, while supporting a simplified customer experience. The role also involves overseeing multiple projects and maintaining quality standards.
Summary Generated by Built In

Responsible for leading all aspects of implementing and managing assigned Field Operations projects and serves as the main point of contact for those projects. Coordinates tasks with all stakeholders across multiple disciplines and documenting those detailed tasks, durations, and task interdependencies into a cohesive project plan to ensure project goals are achieved within the stated timelines and financial budgets.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Establishes project management processes and methodologies to ensure assigned Field Ops projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.
Facilitates and drives completion of all specific deliverables required to support project and priorities.
Develops project plans to set key milestones, timelines, and deliverables as well as identify resource needs and perform quality reviews.
Ensures project resources are held accountable for timely delivery with quality and completeness.
Acts as primary project contact to establish key stakeholder requirements and project objectives.
Successfully manages the relationship with the internal clients and all stakeholders in multiple business units.
Coordinates communication with various stakeholder groups across multiple functions and business units that impacts the scope, budget, risk, and resources of a project.
Identify areas of risk and opportunity, manage conflicts; and collaboratively recommend creative mutually acceptable solutions, escalating where appropriate.
Provides and communicates project status reports to leadership and stakeholder groups.
Responsible for handling multiple projects simultaneously.
Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met.
Performs other duties as requested.
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person , on the phone, and by written communication in a clear, straight-forward, and professional manner
Demonstrated ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole Demonstrated understanding and ability to manage complex program and project budgets
Demonstrated ability in implementing program and project plans, monitoring progress, resource usage and quality
Demonstrated knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
Demonstrated understanding of multiple project management disciplines
Ability to manage multiple projects at a time
Ability to prioritize and organize effectively
Ability to show judgement and initiative to accomplish job duties
Ability to develop strong working relationships with peers and project members
Effective critical thinking skills Ability to work independently with minimal instructions
Proven ability to perform effectively in a fast-paced environment
Knowledge and ability to use computer and software applications Ability to analyze and interpret data
Required Education
Bachelor's degree in related field or equivalent work experience
Required Related Work Experience and Number of Years
Project Management - 5+
Preferred Education
Project Management certification or successful completion of a recognized project management curriculum
KGN361 2024-45567 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

What the Team is Saying

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The Company
HQ: Stamford, CT
100,000 Employees
On-site Workplace
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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