About Dialpad
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.
About the Role
We're on the hunt for a highly organized and enthusiastic project coordinator to join our Brand Strategy team. In this role, you'll be the driving force behind the smooth execution of a high volume of quick-turn design and content projects. Think of yourself as the conductor of the creative orchestra, ensuring all the pieces come together harmoniously and on tempo.
What you'll do
Streamline Creative Execution: Lead the charge in managing a high volume of quick-turn design and content requests, ensuring seamless execution from brief to delivery for a variety of marketing assets, including branded images, social media graphics, website assets, sales collateral, white papers, ebooks, and more. You'll be the central point of contact, coordinating project details and keeping all stakeholders aligned.
Master of Organization: Bring your exceptional organizational skills to the table, expertly prioritizing and tracking multiple projects simultaneously, while maintaining meticulous attention to detail and deadlines. Experience managing projects for both digital and print deliverables is required.
Process Improvement Champion: Identify opportunities to optimize workflows and processes, creating efficiencies that empower the Design and Content teams to produce their best work. Familiarity with design and content production workflows is essential.
Tech-Savvy Project Manager: Deep experience in project management tools—specifically Asana and Jira—to effectively manage projects, track progress, and communicate updates to cross-functional teams.
Collaborative Partner: Work closely with designers, content creators, marketers, and other stakeholders to ensure projects are delivered on time, within budget, and meet brand standards. Experience working within a fast-paced marketing environment is a must!
Skills you'll bring
- Have 1-3 years of experience in creative project management.
- Are passionate about project management and have a proven track record of success in managing multiple projects simultaneously.
- Possess exceptional organizational and time management skills with a keen eye for detail.
- Are excellent communicators, both written and verbal, with the ability to build strong relationships with cross-functional teams.
- Are comfortable working with stakeholders to clarify ambiguity when needed, and to prioritize the flow of work based on strategic impact to the business.
- Have a deep understanding of design and content production workflows.
- LOVE working with designers and creative roles, and seeing creative work come to life in an impactful way.
- Are proficient in project management tools such as Asana and Jira.
- Thrive in a fast-paced, dynamic environment and are comfortable with ambiguity.
Bonus Points if You Have:
- Experience working in the technology or SaaS industry.
- A background in design or content creation.
- Familiarity with agile methodologies.
Benefits and perks
Benefits, time-off, and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.
British Columbia, Canada Salary Range
$76,400—$94,533 CAD
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Top Skills
What We Do
Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
