Product Technology Specialist

Company Description

Want to work for a company who protect the consumer whilst also having a highly commercial focus? ‘We Keep Food Safe’ from physical contaminants, saving lives and reducing waste. 

LOMA SYSTEMS is a premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries. LOMA Systems has over 50 years of experience developing and installing Designed to Survive ™ equipment, that delivers on our company purpose to ensure when products leave the factory, they are contamination free, to the quality intended and safe for you as the consumer. We pride ourselves in delivering on our commitments, providing high quality technical service and trusted advice to our customers. 

Our culture is hands-on

At Loma Systems every individual is encouraged to take the initiative to get things done, and you will have the opportunity to make a real impact. LOMA Systems’ parent company is Illinois Tool Works (ITW), a fortune 250 diversified industrial manufacturer of value-added consumables and specialty equipment. ITW live by a philosophy of autonomy and a decentralized culture. This unique relationship means Loma systems can offer a personalized experienced to each and every employee, whilst offering the career progression and stability that comes from working for a larger organization. 

At Loma and ITW we leverage the 80:20 principle in everything we do. We are serious and focused on improving food and pharmaceutical safety but know that they best way to achieve this is through employing a positive mindset and have a one team culture. If you have a proactive approach and want to make an impact, we want to hear from you!

Job Description

Position Overview:

As the Product Technology Specialist at Loma Systems, you will be the pivotal link between our R&D team and the sales and service teams. Your role is to optimize the technical performance of our products, ensuring they meet and exceed market demands. By leveraging your deep understanding of Loma’s equipment, regulatory obligations, and the North American (NA) inspection market, you will drive the commercial success of Loma Systems. You will also act as the subject matter expert for external stakeholders, enhancing product knowledge through training and supporting the strategic direction of our business.

Responsibilities:

• Develop a comprehensive understanding of the NA inspection market and customer needs through research, data analysis, and customer feedback. Utilize these insights to influence product and service sales strategies and enhance the sales team's understanding of Loma’s product value proposition.
• Provide input and influence Research &Development (R&D)/Customer-Based-Innovation (CBI) focus areas, maintaining regular communication with the UK team on CBI and Front-to-Back (FTB) projects to align on product development priorities.
• Facilitate successful product launches to ensure effective market penetration, coordinating closely with various departments to streamline processes.
• Enhance the technical expertise of the sales and service teams by developing and delivering training on product capabilities and line integration.
• Strengthen Loma’s position as a leader in product inspection technology by conducting technical webinars, participating in tradeshows, and increasing industry visibility.
• Conduct product testing and reporting to maximize machine capability, using findings to support the sales process and improve product performance.
• Analyse trends in non-conformances on customer orders, advising on product and process improvements. Define standard vs. custom parameters and assess the feasibility of custom solutions.
• Contribute to Loma’s Quality program, aiming to reduce non-conformances and enhance customer satisfaction.
• Act as the go-to expert for escalations and focus on continuous improvement initiatives.
• Support the implementation of a seamless process from order specification to design, processing, build, and successful installation.
• Ensure products comply with regulatory requirements (OSHA, UL, CE, etc.), and assume the role of Loma NA Radiation Safety Officer.
• Participate in defining and implementing standards for NA operations.
• Exemplify Loma’s core behaviours: Hands-on, One Team, Positive Mindset, Delivering on Commitments, and Taking Initiative.

Perform other related tasks as assigned by the supervisor.

Qualifications

• Minimum of 3 years of experience in a similar role with an engineering discipline.
• Bachelor’s degree in engineering, science, or a related field.
• Proven experience in fostering collaboration with internal stakeholders.
• Willingness to travel to customer sites and attend tradeshows (20%-25% travel required).
• Demonstrated ability to translate R&D theory into practical, commercial applications.
• Exceptional communication skills with the ability to tailor communication styles to different stakeholders.
• Strong data analysis skills.

Additional Information

This position is not eligible for visa sponsorship or relocation assistance.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please call the Loma Human Resources Dept. at (224) 856-8937 to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.