Product Specialist

Company Description

Hello! We're Teya.
Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.
At Teya we believe small, local businesses are the lifeblood of our communities.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.
Become a part of our story.
We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

As a Product Specialist, you will bridge the gap between product development and users by conducting in-depth user interviews, ensuring thorough testing, and providing valuable insights to enhance our offerings. Your ability to analyze, translate, and implement feedback will be critical in delivering a superior product experience. Additionally, you will support the sales team by providing training and ensuring accessible knowledge, enabling them to drive better customer engagement.

Key responsibilities

• Conduct User Acceptance Testing (UAT) to validate product functionality and ensure alignment with business needs.

• Oversee product delivery updates, coordinating with development teams to track progress and ensure timely releases.

• Organize and lead training sessions for internal teams to ensure smooth product adoption and knowledge sharing.

• Perform user interviews to gather insights and translate them into actionable use cases for continuous product improvement.

• Utilize a hands-on, analytical approach to problem-solving, proactively identifying and addressing product challenges.

• Work cross-functionally with engineering, design, and customer support teams to enhance product quality and usability.

• Support the sales team by enhancing their product knowledge and providing insights to drive better customer engagement.

• Identify integration gaps and proactively approach companies to complete integrations with Teya.

Qualifications

What we’re looking for

• Experience with UAT testing and quality assurance in a product-focused environment.

• Strong ability to translate user feedback into meaningful use cases and product improvements.

• Excellent communication and training skills to empower teams with product knowledge.

• A data-driven mindset with the ability to balance analysis and execution effectively.

• Self-motivated, detail-oriented, and capable of working in a fast-paced, dynamic environment

Additional Information

The Perks: Enabling Your Success

• Competitive salary with a performance-based bonus
• All You Can Move Sport Pass (XL)
• Szép Card (Gross 450.000 HUF yearly)
• Private health insurance
• 3 extra mental health days yearly
• Free monthly public transport passes
• Office snacks every day
• Friendly, comfortable, and informal office environment in the heart of Buda
• Flexible working hours, fostering work-life balance
• Opportunity to work in an international environment with colleagues from around the world