Product Manager, Workplace Ecosystem (Flexible Hybrid)

Company Description

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

Job Description

As a pivotal leader within our team, you will spearhead the implementation of innovative and existing products and services within our work ecosystem. By harnessing user data and insights, you will reimagine our work environment to craft exceptional experiences that enhance collaboration and boost productivity. Your responsibilities will include developing processes for the continuous implementation, enhancement, and maintenance of our products. In this role, you will design testing plans, collaborate with development teams, and maintain a product roadmap informed by pilot outcomes and strategic objectives.

THE IMPACT YOU WILL MAKE
This Product Management role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Research and advise on design strategy for new workplace solutions and innovations, contributing to the overall product strategy
• Review the implementation process for new products, ensuring all necessary resources and support are in place
• Document product testing processes, outcomes, and lessons learned to incorporate into product model strategy and implementation process for new products
• Identify opportunities for product improvements through user feedback, to understand their experiences and identify areas for enhancement
• Advise on the product lifecycle of workplace solutions and ongoing maintenance.
• Advise on and ensure product strategy is in alignment with business objectives.
• Drive communication plans with leadership, stakeholders, and user community to ensure alignment
• Define measures of success, collect, and analyze data from product pilots to evaluate performance across all products and services
• Collaborate on organization-wide product assessment strategy and refined portfolio recommendations based on pilot outcomes.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences

• 6 years of experience

Desired Experiences

• Bachelor degree or equivalent
• Translation of workplace pilot outcomes into tangible roadmap to align across partner teams and stakeholders
• Documentation of pilot processes, outcomes, and lessons learned into usable standards and playbooks
• Gathering UX research to drive overall strategy and feature prioritization.
• Analysis of pilot data to assess the effectiveness of new products or features to make data-driven recommendations.
• Strong background in design thinking and user-centered design principles to facilitate user workshops, product requirements, and product assessment
• Communications planning across multiple cross-functional teams, stakeholders, and levels to drive product implementation and delivery
• Risk mitigation and contingency planning strategies to address potential issues throughout pilots and product lifecycle
• Strong executive communication and storytelling

Tools
Skilled in SQL
Skilled in Tableau
Skilled in Excel
Experience using JIRA

Additional Information

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is a flexible hybrid company. We embrace flexibility for our employees to work where they choose, while also providing office space for in-person work if desired. At times, business need may call for on-site collaboration, which means proximity within a reasonable commute to your designated office location is preferred unless job is noted as open to remote.
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.