Polarion Support Engineer

Posted 21 Hours Ago
Be an Early Applicant
Košice
Mid level
Information Technology
The Role
As a Polarion Support Engineer, you will operate Linux and Windows Server systems, provide user support, implement the PSA process with Polarion, and manage various related tasks such as quality assurance, project administration, and system hardening.
Summary Generated by Built In

Company Description

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Job Description

Purpose

We are looking for an agile and flexible person to join our existing Polarion support team. Polarion is an application which helps you do "Everything you need to achieve agility and have full control over your cyber-physical systems application lifecycle".

WHAT WILL YOU DO?

  • You will do an operation of linux and Windows Server 2019 systems (IIS, SQL Server)
  • You will do PSA and related topics for several systems
  • You will do Consulting for new projects for requirements engineering
  • You will do 1st and 2nd level support for users
  • Hardening the systems according to the regulations that arise from the PSA process catalog of measures
  • Implementation of the PSA process for new Polarion releases
  • Processing the PSA process using TASTE-OS
  • Taking over operational tasks on RHEL 8 / migration to RHEL 9, installing kernel updates, among other things
  • Administration and implementation of updates of an additional tool for quality assurance on Windows Server 2019.
  • Polarion specific tasks
    • Clarification of user error messages Siemens
    • Clarification of user feature requests with Siemens
    • Creation or adaptation of project templates and reports (macros and scripts in Apache Velocity using the documentation in JavaDoc Java APIs, representations in HTML and Highcharts)
    • Exporting of templates
    • Wiki pages (Polarion LiveReport Pages)
    • Migration of basic documents (FAD, FS, DDRD, IT-LH, TS ...) Format adaptation, creation of import scripts, import of documents (Word/Excel) XML ​​files for adapting the interfaces
    • Initial support for projects
      - Creation of users
      - Creation of the project in Polarion using a template
      - Creation and assignment of users
      - Initial coaching of users at the project kickoff
      - Testing and further development of the data model, reporting using Highcharts
    • Testing and further development of the export templates (compliance lists)

Qualifications

YOU WILL SUCCEED IF YOU:

  • Have master’s degree in Information technologies
  • Have experience with ICT System (4 years) and PSA Process (3 years)
  • Are advanced in SQL, Scripting (Bash,) Linux Operating System
  • Have basic Cloud Knowledge (VMware)
  • Are expert in Git, SVN
  • Have experience with Ansible, Networking, Security, XML, JavaScript, Apache Velocity
  • Have basic knowledge of requirements engineering and tenders and compliance lists
  • Have experience in Agile Methodology & Scrum
  • Speak English on Upper intermediate (B2) level or German
  • Excel in communication skills
  • Have analytical thinking
  • Are team player
  • Have presentation skills

Additional Information

Benefits

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

  • Financial benefits
  • Benefits with focus on learning and development
  • Benefits with focus on health and sport
  • Benefits with focus on family and work – life balance
  • Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1300€ /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.

Top Skills

Bash
JavaScript
Linux
SQL
The Company
Kosice
2,383 Employees
On-site Workplace
Year Founded: 2006

What We Do

Deutsche Telekom IT Solutions Slovakia is a dynamically developing company providing its services in the ICT sector. Within the Deutsche Telekom group, Deutsche Telekom IT Solutions offers services as an outsourcer, specializing in corporate clientele in Germany, in the European Union and further across the globe. Thanks to its size, scope of operation and service quality, Deutsche Telekom IT Solutions Slovakia makes a sound contribution to the Deutsche Telekom brand being number one on the German market and ranked amongst the top four ICT service providers in Europe. And we can guarantee that our jobs are as exciting and varied as our business! Deutsche Telekom IT Solutions Slovakia considers its people to be the most important asset and competitive advantage - our employees are highly educated, reliable, ambitious, and flexible. Job Opportunities - Join Us! Find a fulfilling job with opportunities for personal and professional growth. Whether you are a graduate, a professional or an executive - let's work together to drive digitization forward! Challenge yourself with exciting projects, and enjoy our attractive salaries and benefits. We are hiring! You can find your perfect entry route at https://telekom.jobs/careers-sk-en Privacy Policy - https://rec.telekom.com/content/Data-Protection/?locale=sk_SK

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