Plexus Services Sales Manager- Human Services (Onsite- Overland Park, KS)

Focused on ongoing program management

At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion!  

For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. 

Plexus Services Sales Manager

In this role, you will support our Human Services Organization. Human Services partners with providers in behavioral health, public health, and social services to deliver innovative technology solutions. By streamlining workflows and improving care coordination, we empower providers to deliver person-centered, quality care while addressing complex challenges.

Working in Plexus Services Sales Enablement, you will work closely with sales and consulting teams to craft detailed scopes of work tailored to client needs. You’ll play a key role in responding to and delivering impactful Request for Proposal (RFP) presentations, whether onsite with clients or in virtual settings, showcasing Plexus methodology and implementation strategies. Collaboration will be at the heart of your day-to-day, as you partner across cross-functional teams to validate Level of Effort assumptions and ensure seamless alignment. This position offers the opportunity to influence client engagements, contribute to strategic planning, and be an integral part of a collaborative, results-driven environment.

Key Responsibilities

• Design, develop, and manage internal and external programs to deliver business-aligned outcomes. This will include creation of scopes of work for contracts and definition of the consulting pricing.

• Consult with stakeholders to understand program requirements and assess program success

• Collaborate with sales and consulting teams to respond to RFPs and shape overarching RFP strategies, ensuring alignment with program objectives

• Lead or support the creation and delivery of RFP presentations that showcase methodology and implementation plans

• Research and apply best practice methodologies in program development and execution and managing program components

• Accountable for completion of program tasks and deliverables, development of business processes to meet program objectives. This will include maintaining and updating scope of work libraries to match latest deliverables from product management and consulting organizations.

• Manage cross functional groups and business stakeholders to ensure program deliverables are met

• Monitor and report program performance against defined goals and objectives.

Requirements

• Bachelor's degree or equivalent relevant work experience

• At least 4 years of experience with program administration, program development or program management

• At least 2 years of experience managing financial budgets and/or accounting tasks

• Ability to anticipate and balance the needs of multiple stakeholders

• Ability to secure and deploy resources effectively and efficiently

• Ability to plan and prioritize work to meet commitments aligned with organizational goals.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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