- Challenge yourself to achieve more for our members with RAC Finance
- Full time| Permanent position
- Based at our newly refurbished West Perth Office
RAC’s vision is for a safer, sustainable, and connected future for Western Australians. For more than 115 years, we’ve worked with our members and the community to create change for the better.
RAC Finance (RACF) specialise in market leading finance products and services ranging from personal loans, investment notes and property development finance loans.
What will you be doing?
In your role as Personal Loan Assessor (Personal Finance Consultant), you will be responsible for providing valued services to achieve more for our members through assessing personal loan applications. In this decision-making role, you will assess loan applications against RAC Finance Credit Policy to make responsible lending decisions within specified timeframes and delegated authority. You will manage a large volume of inbound and outbound calls from members where we pride ourselves on providing a gold class experience.
In addition, you will;
- Conduct member discussions to understand financial information provided on loan applications to support pre-approval or decline decisions.
- Proactively keep members informed of loan progress, outcomes, and complete follow up calls to progress loan applications to settlement.
- Analysing all data and complete necessary credit assessment checks, to ensure an acceptable level of risk, complying with all legislative requirements including the National Credit Code.
- Achieve credit assessment targets in accordance with credit policy and procedure.
What will you bring to the role?
- Previous loan assessment experience is required (banking or finance industry experience preferred).
- Experience in a customer service role is highly desirable. Environments such as call centres will offer lots of transferrable skills for the role.
- Strong communication and decision-making skills.
- Sound understanding of the national credit code, responsible lending obligations and Privacy Act
What we offer you
Better Journeys Begin at RAC. A career at RAC is more than just a job. We are passionate about our people, and we strive to create an environment that fosters their growth, our culture, and diversity and inclusion for all.
Our People are members first. Our people feel valued, respected and recognised
Be empowered to learn – professional career development and training provided
RAC recognise the value of flexible work
Generous discounts on home, contents and car insurance plus free roadside assistance
In-house Health and Wellness programs
Community Volunteering program
An established Diversity & Inclusion strategy
A very active Social Club - join one of the most active social clubs in Perth with over 900 members
Supporting Diversity & Inclusion
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments or would like to note which pronouns you use to fully participate in the application or interview process, please contact our Talent Acquisition Team.
What We Do
At RAC we offer career opportunities that will allow you to give back and make a difference to our members and the WA community. We pride ourselves on employing the highest calibre of people to meet our member’s needs. RAC promotes healthy living and aims to protect health and safety of employees, members and visitors.
RAC has been a part of the West Australian community since 1905. We are unique organisation, built by members for members. From our origins as a motoring club, we have grown to a diverse organisation of over 1,400 employees serving more than 1 million members with a range of products and services. RAC’s difference is that we are a membership organisation, which means we don't have shareholders and we reinvest our profits for the better of our members and the WA community.
House rules:
We really enjoy receiving your feedback, comments and experiences and enjoy getting the most out of our LinkedIn community. With this in mind, we ask that you stick to the following guidelines:
• Please be polite to other RAC LinkedIn users and treat each other as you would like to be treated.
• Please don’t give out any personal information.
• We cannot allow any inappropriate or offensive language.
• Advertising, spam, selling and links to external shopping sites are not allowed here and will be removed.
• If you want to post a link to another site to illustrate your point, please do not link to sites that require registration in order to view, or any site that prompts an automatic download as these comments will be removed.
• Page admins and the RAC LinkedIn community must be able to easily understand your message. For this reason we can't allow messages which are written in code or a language which isn’t English.
• We reserve the right to de-tag RAC from any posts or photos that we deem inappropriate.
• Please note that repeat offenders may be reported and will be blocked from the LinkedIn page
