People Operations Analyst

The People Operations Analyst mission:

As our People Operations Analyst, you will be a key part of ensuring that our team members always receive the most outstanding, warm and efficient treatment, no matter at which stage of their journey they are with us.

You will be responsible for the little details that make all the difference. How do we make the new Baubapians feel the most welcome? What should we do for people’s anniversaries with us? What kind of set-up do they need to be their most efficient and comfortable?

You will become the go-to person for the team when they need help with anything, and work hand-in-hand with the rest of the People team to provide assistance with various administrative tasks such as: preparing contracts, uploading balances for meal vouchers, coordinating with external providers, ensuring all our employees follow the correct processes according to people processes and more.

The expected outcomes:

• Employee Lifecycle Management: Oversee onboarding and offboarding processes, ensuring a seamless and positive experience for new hires and exiting employees.
• HR Operations: Maintain accurate employee records, update HRIS systems, and ensure compliance with local labor laws and company policies.
• Policy Development and Compliance: Assist in updating and implementing HR policies and procedures in alignment with legal requirements such as remaining compliant with the NOM 37 (Mexico) and with our Anti Money Laundering policies.
• Employee Engagement: Develop and execute initiatives to promote employee engagement, satisfaction, and retention.
• Support Recruitment: Partner with the Talent Acquisition team to support the hiring process, including scheduling interviews and managing candidate communications.
• Training and Development: Assist in planning and coordinating training programs to support employee growth and development.

The day to day tasks:

• Coordinate onboarding activities for new hires, including setting up IT equipment, managing HRIS profiles, and scheduling onboarding sessions.
• Handle offboarding processes, such as exit interviews, final documentation, and deactivating access.
• Update and maintain employee records in the HRIS system.
• Track and monitor employee leave, attendance, and time-off requests.
• Respond to employee inquiries related to policies, benefits, or HR processes.
• Ensure compliance with labor laws and company standards by conducting periodic audits.
• Plan and execute employee engagement activities, such as virtual events, recognition programs, and wellness initiatives.
• Gather feedback through surveys and pulse checks to identify areas for improvement.
• Organize training sessions and maintain records of employee learning and development programs.
• Schedule interviews and coordinate with candidates during the hiring process. As well as assisting with job postings and candidate reference checks.
• Coordinate team-wide communications, such as announcements or policy updates.

Why You should apply:

• You have obtained a Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Your have worked in start ups or fast-paced environments for 2-4 years of experience in HR or People Operations roles.
• You have gathered strong knowledge of HR functions, policies, and procedures based on your experience.
• Your are familiar with HRIS systems and tools (e.g., HiBob and GreenHouse).
• You have excellent organizational and time-management skills with the ability to manage multiple priorities at the same time.
• You have strong interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
• Your are a proactive problem-solver with a the mindset of continuous improvement.
• You have acquired knowledge of local labor laws and regulations.
• You have excellent communication skills, both written and verbal; (English and Spanish)

What we can offer:

• Being part of a multinational, highly driven team of professionals.
• Flexible and remote working environment.
• Onsite working environment based in Mexico City.
• High level of ownership and independence.
• 20 vacation days / year + 50% holiday bonus.1 month equivalent of base pay as a Christmas bonus.
• Meal vouchers. 
• Health and life insurance.
• Parental leave. 
• Competitive salary.