Payment Analyst, ICHRA Operations

Hi, we’re Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.

A Little More About The role:

We’re looking for a Payment Analyst, ICHRA Operations to join our ICHRA Operations team. This individual will be primarily focused on ensuring our ICHRA member’s monthly premium payments are made to carriers timely and accurately. Primary responsibilities include maintaining monthly payment reporting, submitting payments, setting up autopay, and outreaching to carriers for payment issue resolution. This individual will need to be detail oriented and take pride in bringing resolution to complex payment issues.

You will:

● Research member-level payment issues and coordinating resolution.

● Monitor monthly ongoing carrier payments.

● Manage SEP (Special Enrollment Period) carrier payments and autopay setup.

● Maintain SOPs for carrier payments.

● Coordinate with other Operation teams to make sure Gravie’s clients are set up properly in Gravie’s systems

● Demonstrate commitment to our core competencies of being authentic, curious, creative and outcome oriented.

● Execute and track carrier-level binder payments, ensuring accuracy and timeliness.

● Onboard new Easy Enroll carrier payment processes.

You bring:

● College or University Degree or equivalent work experience

● 1 year of relevant work experience preferably in financial operations, payments, or health benefits administration.

● Proficient in Excel and technology (V-lookups; pivot tables, etc.)

● Ability to work in cross functional teams to provide solutions

● Strong analytical and problem-solving skills with a keen attention to detail.

● Excellent organizational and time management skills.

● Ability to work independently while meeting deadlines and deliverables.

● Strong communication skills to effectively liaise with carriers and internal teams.

Extra credit:

● Previous start up company experience

Gravie:

 In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package.

The salary range for this position is $45,000 - $75,000 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation.

Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave.

A Little More About Us:

● We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.

● We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.

● Our customers like us. Our revenue churn is in the low single digits, in an industry where greater than 20% churn is common.

● Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self – we like you that way.