PAMB | Senior Manager, Agency Training

Posted 6 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Senior level
Financial Services
The Role
The Senior Manager of Agency Training at Prudential is responsible for overseeing agent development, setting training objectives, evaluating training programs, and managing training outcomes. They will coach and mentor staff while collaborating with stakeholders to deliver effective training for agency personnel.
Summary Generated by Built In

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

To serve as the Pillar Head for Agent Development under Pru Expert Academy (PEA) that take cares on the Training and development of agencies.

1) To serve as the Pillar Head for Agent Development under Pru Expert Academy (PEA) that take cares on the Training and development of agencies. Job scope include to review the performance of agents, set objectives for staffs and training programs, supervise on the training operation and trainer scheduling; and evaluate the effectiveness of all training programs under the Agent Pillar.
2) To be in-charge and accountable on the training outcome/ performances of agents under the below sections:
•    New Agent Training Section: New Agent and Schemed Agents
•    Wealth Planner Section: Certified Wealth Planner and MDRT Agents
•    Product & Technical Section: Health business and all products training
3) Internally to lead, coach and mentor staffs to elevate their training capability; and externally to collaborate, take charge and manage all stakeholders to deliver expectations.
4) To participate and contribute in all relevant projects pertaining to the PEA and the development of Agents.

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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The Company
HQ: Central, Hong Kong
52,292 Employees
On-site Workplace

What We Do

In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region.

Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets.

We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information

Prudential plc: https://www.prudentialplc.com/
Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation

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