Order Processing Analyst

Role: Order Processing Analyst

Location: Pakistan or India

Working hours: Night Shift (6pm to 3 am PKT)

About MediaRadar
MediaRadar is an award-winning advertising intelligence solution that is used by media planning, buying, and selling teams.

MediaRadar offers comprehensive advertising analysis for over 4 million brands across multiple media platforms including TV, digital, mobile, email, events, social media, and print. Media sellers rely on MediaRadar to prospect, create compelling pitches, and connect with the right buyers. Agencies and marketers use MediaRadar to create the best media mix, uncover new advertising opportunities, and monitor their competitors. MediaRadar also offers custom solutions and data licensing for use in market research, sales intelligence, ad compliance, and equity markets.

In November of 2023, MediaRadar acquired Vivvix, a company offering competitive advertising intelligence across both digital and traditional media channels, such as mobile apps, streaming services, and social media.  MediaRadar and Vivvix are both AI-powered platforms, with AI used to track and collect advertising insights across media channels, as well as to power sales recommendations and prospecting tools. Following the Transaction, MediaRadar’s expanded resources and capital will allow it to further invest in cutting-edge data and tech capabilities, building next-gen solutions that drive maximum value for its customers and cementing its position as the industry’s analytics leader.

The Role

MediaRadar, Inc. is seeking a detail-oriented and dedicated professional with 2-4 years experience to manage and own the end-to-end Salesforce opportunity and order processing system, providing essential support to our sales reps. The individual will also be responsible for owning accounts master data across Salesforce and other linked platforms.

What You’ve Done:

Requirements:

• Prior experience with Salesforce, especially with objects like Opportunity, Accounts, Orders, and Products.
• Strong understanding of order processing and master data management.
• Ability to read through contracts and identify key data elements for order processing.
• Strong attention to detail with a proactive attitude towards manual data reviews and corrections.
• Willingness to perform manual data audits and ensure data accuracy.
• Fluent English communication skills, both written and verbal.
• Availability to work the night shift to collaborate with the US-based team.

Desired Skills / Experience:

• Experience in a similar role within a fast-paced environment.
• Ability to multi-task and manage multiple responsibilities simultaneously.
• Strong problem-solving skills with a meticulous eye for detail.

What You’ll Do:

• Salesforce Opportunity & Order Processing
• Manage the entire lifecycle of opportunity and order processing in Salesforce.
• Provide support to sales reps with processing orders, ensuring accuracy and efficiency.
• Handle Salesforce objects including Opportunities, Accounts, Orders, Products, and Price Books.
• Contract Review & Understanding
• Review and understand contracts to ensure accurate order processing and account creation.
• Identify any nuances in contracts that may impact account setup or data ownership.
• Master Data & Account Ownership
• Ensure accurate creation, maintenance, and updating of account data in Salesforce and other platforms.
• Prevent duplicate account creation by reviewing and validating new accounts.
• Ensure correct tagging to parent hierarchies, proper naming conventions, and address accuracy.
• Match and reconcile account data with other platforms such as product usage data, ChurnZero, and HubSpot.
• Data Auditing & Quality Control
• Perform detailed reviews and audits of data in Salesforce to maintain high data quality standards.
• Take proactive measures to correct data issues and inconsistencies as required.
• Collaborate with internal teams to ensure account data integrity across platforms.
• Communication & Support
• Communicate effectively with sales reps and other internal stakeholders in English.
• Provide timely updates and support on data-related queries and issues.

In addition to career progression, training and development, and an excellent work/life balance, future Radarians can expect a great benefits package.

At MediaRadar, employees are encouraged to work hard, have fun and develop strong relationships with their peers. We are committed to creating a diverse, inclusive, and welcoming environment for all employees, living our core values every day. Our inclusive culture promotes respect, equality, and opportunity at every level, reflecting our value of being teammates and working together harmoniously. We listen to the diverse voices within our team, fostering curiosity and an environment where everyone's opinions matter. We are proud to be an equal opportunity employer.

A final compensation offer will ultimately be based on the candidate's location, skill level and experience, and the Company's pay equity.

If you need assistance or an accommodation, you may contact us at [email protected]