Operations Specialist

When you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today’s most threatening and complex obstacles! 

Cambridge International Systems, Inc. has a full-time Operations Specialist opportunity available based in Oahu, Hawaii. Qualified candidates for this job must possess a current DoD Top Secret security clearance.

ROLE RESPONSIBILTIES 

• Is a member of a 24/7 support team responsible for overseeing daily operations.

• Must be able to work within a team standing a rotating watch to ensure project deliverables.

• Be able to monitor operations and to include mission and support systems (generators, HVAC, etc.) and leverage a wide range of accesses and technical tools to immediately fix many of the technical issues that hinder the mission.

• Monitor IT mission equipment including, servers, clients, routers, switches, telecommunications cabling, etc.

• Provide basic troubleshooting skills to resolve problems. Act as escalation manager liaison between operations and support elements for rapid restoration notification.

• Provide timely updates to customers, Senior Leadership and the Program Manager for situational awareness documentation.

• Conduct pass down briefings, maintain pass down logs and present to on-coming watch teams. Train and mentor newly assigned and/or junior watch standers.

• Prepare and disseminate information reports, presentations and other deliverables to project leadership.

• Conduct routine project status meetings with Government Project Managers and company project team and help identify project challenges and risks while offering alternatives to achieve success and continually improve enterprise processes.

• Facilitate or participate in the creation of document deliverables, such as Standard Operating Procedures (SOP), System Assessments, Project Status Reports, etc. prior to submitting to the Government.

• Ensure project deadlines are kept and ensure tasks remain within project scope.

REQUIRED QUALIFICATIONS 

• Must possess an active DoD Top Secret security clearance with the ability to obtain a TS/SCI. 

• Must be proficient in using different technologies such as computers and other tools and systems pertinent to the position. 

DESIRED QUALIFICATIONS 

• Act as escalation manager liaison between operations and support elements for rapid restoration notification.

• Show initiative and the ability to work within a team while keeping Cambridge management informed of shifting priorities and challenges.

• Well organized and detail orientated.

• Ability to follow Standard Operating Procedures (SOP).

• Willing and able to work shift, overtime, holidays, and weekends as required.

• Ability to establish confidence and credibility with managers and senior level Navy leaders and the ability to foster open communications within teams.

• Proficient in MS Office software products.

• Respond quickly to situations.

• Customer focused.

• Work effectively in diverse environments to include civilians, military, and contractors.

• Concurrently handle multiple issues and assignments. Works on assignments requiring considerable judgment and initiative.

• Develops solutions to routine technical problems of limited scope following detailed instructions.

• Work is closely supervised.

• Minimum High School and four (4) years' experience working in a team environment.

TRAVEL REQUIREMENTS 

• In rare/some occasions, overnight travel may be required.

PHYSICAL ENVIRONMENT AND WORKING CONDITIONS 

• Cambridge International Systems complies with Temporary Duty Station (TDY)/Outside Continental United States (OCONUS) vaccination requirements. If this position requires OCONUS travel (listed above), Vaccine Recommendations by AOR | Health.mil lists applicable current vaccination requirements by location. 

Office setting: 

• Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday. 

• Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc. 

• May be required to travel short distances to offices/conference rooms and buildings on site.

BACKGROUND CHECKS 

Please note that any offer of employment is contingent upon a background investigation. In connection with working on certain federal contracts, a drug screen may also be required. 

BENEFITS AND PERKS 

Cambridge International Systems is committed to investing in our employees and their future by providing them with competitive compensation, career development opportunities, comfortable working conditions, and a comprehensive benefits package, some of which are listed below: 

• Medical, dental, vision, Life/AD&D/STD/LTD insurance 

• 401(k) matching and immediate vesting 

• Paid time off and holidays 

• Generous tuition & training assistance program 

• Relocation assistance 

• Sign-on bonuses 

• Referral bonuses 

• Performance-based bonuses 

• Community involvement & outreach 

• Wellness program 

• Employee Assistance Program (EAP) 

• Tickets at Work 

REFER TO A FRIEND 

If you know someone who may be interested, please share this posting. We are a growing team and there may be more opportunities like this one here at Cambridge International Systems! Depending on the recruiting difficulty of the position and other factors, successful referrals resulting in a hire may qualify for a referral bonus. Both employees and non-employees are eligible! Ask the Recruiter for more info. 

MORE ABOUT US 

At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. 

If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit https://cbridgeinc.com/accessibility/ for information on how to request assistance.