Operations Manager, Market Access

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Welcome Peregrine Market Access

In 2025, Peregrine Market Access joined the Klick Health family, extending and expanding Klick's Market Access capabilities.

Job Summary

Do you thrive in a fast-paced environment and have a passion for excellence? Peregrine Market Access, part of the Klick Health family, is seeking an Operations Manager to join our growing team. The Operations Manager will play a critical role in supporting the Director of Operations with day-to-day activities that contribute to the overall effectiveness of the organization. This role offers a unique opportunity to work closely with key stakeholders, on a variety of administrative and operational initiatives.

Responsibilities

New Business Support:

• Assist in managing the operational aspects of the new business process, from qualification through to close.
• Prepare RFP responses and pitch presentations with attention to detail and accuracy.
• Oversee timeline management to ensure RFP and pitch deadlines are met.
• Maintain documentation and prepare regular reports on new business activity and status.
• Assist in the creation and upload of pitch materials to a microsite.

Operational Support:

• Partner with the Director of Operations in identifying and implementing process efficiencies across the organization.
• Support scheduling, travel arrangements, and expense reconciliation.
• Provide administrative support for meetings, including agenda preparation, minutes, and follow-up actions.
• Act as a liaison between internal teams to foster effective communication and collaboration.
• Escalate concerns or potential risks to the Director of Operations for resolution.

Leadership and Cross-Functional Collaboration:

• Collaborate with the Director of Operations to support company initiatives and priorities for the Senior Leadership.
• Assist the Director of Operations in ensuring alignment across departments and supporting key organizational objectives.
• Provide hands-on support for special projects as assigned by the Director of Operations or other senior leaders.

Skills and Qualifications:

• Proven experience in project coordination or administrative roles, preferably in a marketing, consulting, or fast-paced professional environment.
• Strong organizational and multitasking skills with the ability to prioritize competing deadlines.
• Excellent written and verbal communication skills, with a collaborative and proactive mindset.
• Proficiency in project management software and tools is preferred.
• Advanced proficiency in Microsoft PowerPoint and other Office applications is a plus.
• A Bachelor’s degree in Business Administration, Marketing, or a related field is required.
• A demonstrated ability to work with discretion, handle confidential information, and maintain professionalism in all interactions.

This role is ideal for a detail-oriented professional who is eager to contribute to the operational success of a dynamic and growing organization. If you’re excited about supporting both day-to-day administrative tasks and strategic initiatives, we’d love to hear from you!

The salary range for this role is $65-75k. Klick is a place for the courageous. If you feel your skills and expertise fall outside of this range, we still encourage you to apply as we are always looking for great talent.

#LI-ML1 #LI-Hybrid

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.