Operations Analyst - Investments Support

Job Description:

Employer:             DWS Group

Title:                      Operations Analyst

Location:               Jacksonville

Job Code:              #LI-LV2 #LI-02

About DWS:

Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change.

Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment.

We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’.

As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career.

This is your chance to invest in your future.

Read more about DWS and who we are here.

Team / Division Overview

The Investment Support Team is a dedicated team that covers Fixed Income for the Credit, Municipal, Multi Asset, Solutions, Structured Finance, Rates and Liquidity Portfolio Management desks. The team produces portfolio holdings, transaction reports, transfers cash, checks cash balances, requests loans, Same day cash settlement (Capstock), assists in performance reporting, and works on any Ad-Hoc inquiries from our PM’s, RM’s and trading desks.

Role Details  

As a/an Operations Analyst, you will (be):

• Support of the Liquidity Management Desk that trades primarily in US securities Treasuries and Agencies also including Floating Rate Notes, Commercial Paper, Forward Rate Agreements, Medium Term Notes, Repurchase Agreements and Money Market Mutual Funds.

• Main focus of support will be in the Money Market Mutual Funds Space

• Business Reporting.

• Time sensitive manual processes.

• Ad-Hoc requests and Issue resolution.

• Monitoring Aladdin Dashboard and DST Transfer Agent System.

• Projects and Initiatives.

• Main point of contact for portfolio managers/ traders and other business line contacts for all portfolio inquiries including (but not limited to) daily cash balance and cash flow information, holdings, analytics, transactions, and allocations.

• Uploading daily capstock (Purchases and Redemptions), daily closing of funds and multiple updates to traders on balances in portfolios.

• Running of multiple daily reports.

• Troubleshooting for the business – items such as overdraft research, erroneous data such as transaction prices, transaction inquiries, routing or executing.

• Responsible for monitoring and responding to requests from clients, Portfolio Managers, Relationship Managers, custodians, Front Office and Operations staff and managers.

• Ad-Hoc project work including system migrations, account transitions or restructures, system enhancements/testing, etc.

We are looking for: 

• 0-2 years’ experience within Asset Management preferred or in a Broker/Dealer related environment, including some knowledge of Money Market Mutual Funds.

• Knowledge in asset management accounting preferred and core operations processing

• Good analytical skills required.

• Strong team skills, with the ability to work productively with others.

• Excellent customer servicing skills including attention to detail and multitasking are required. 

• Strong oral and written communication skills.

• Strong technical skills - Microsoft Office, Accounting Platforms, knowledge of Bloomberg and Aladdin (A Blackrock) system platform a plus.

• Bachelor’s degree required.

What we’ll offer you:

At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves sand it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle. Whether you’re interested in healthcare, company perks, or are thinking about your retirement plan, there’s something for everyone.

The salary range for this position in Jacksonville is $45,000 to $60,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications.  Posted salary ranges do not include incentive compensation or any other type of remuneration.

At DWS, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

DWS’ Hybrid Working model is designed to find the right balance between in-person collaboration and engagement in the office, which is core to our working culture, and working from home. Each business group varies on the split between time spent in the office and at home, but this will be discussed and made clear as part of your application and interview process. We will continue to review and evolve our working environments and methods to ensure that we are working in the best way possible for our people.

If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you. 

Privacy Statement

The California Consumer Privacy Act outlines how companies can use personal information. Click here to view DWS’ Privacy Notice.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision.