Office Coordinator - Frank Productions

Job Summary:

Frank Productions is looking for a part-time Office Coordinator to join our team in Madison, WI. We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply.

Located in Madison, WI, Frank Productions was established in 1964 and is one of the largest concert promotion companies in the United States. Frank Productions, a joint venture partner with Live Nation, offers full-service concert promotion involved in every facet of live entertainment events, including talent buying, production, ticketing, marketing, sponsorships, and special events. We produce and promote events in arenas, performing arts centers, theaters, clubs and other venues across the U.S. We operate offices and venues in Madison, WI, Nashville, TN, Columbia, MO, and Charleston, SC.

WHAT THIS PERSON WILL DO 

• Answer incoming calls, transfer as needed and address general questions
• Receive and direct visitors and vendors
• Act as the point person for maintenance, mailing, shopping, supplies, office equipment and bills
• Open, sort, and distribute incoming mail and deliveries 
• Monitor and respond to general company emails and inquiries
• Maintain office supplies by checking inventory, sourcing items, and stocking 
• Maintain and organize kitchen supplies, equipment, and grocery items to meet company needs
• Manage and maintain the condition of the office and its cleanliness in common areas
• Assist with office operations and procedures 
• Assist in coordinating and setting up staff events and meetings as needed
• Assist with data entry into company systems as needed
• Assist the HR team with employee onboarding and offboarding support
• All other duties as assigned 

WHAT THIS PERSON WILL BRING

• Applicable administrative or office operations experience 
• Ability to adapt and be flexible 
• Ability to work independently and solve problems using sound decision-making skills 
• Strong customer service and interpersonal skills 
• High attention to detail and exceptional organizational skills 
• Pleasant and friendly disposition  
• Ability to adapt quickly to changes and provide quality deliverables 
• Strong verbal and written communication skills 
• Proficient in MS Office and able to learn and work within other necessary software tools

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT

• Extended periods of sitting at a computer station or work desk
• Utilizes hands and fingers to operate computers and office equipment Performs duties while standing and walking, including ascending and descending stairs
• Lifts up to 50 pounds
• Crouches, kneels, twists, bends, and reaches frequently
• Occasionally works at heights above ground level

This position is an at-will position, meaning that either party may terminate the employment relationship at any time without notice or cause.

Frank Productions is an equal opportunity and affirmative action employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and we take affirmative action to ensure that they shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, less than honorable discharge, military status, sexual orientation, gender identity, physical appearance, creed, ancestry, income level or source of income, marital status, student status, arrest and conviction records, use of honesty testing, pregnancy, childbirth, pregnancy-related conditions, the use or nonuse of lawful products off the employers’ premises during non-work hours, declining to attend meetings or participate in communications about religious or political matters or any other characteristic protected by law.