Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
We are seeking experienced positive, friendly and enthusiastic Night Manager on a full-time basis for Anantara Siam Bangkok. You will be joining a hard-working, professional and friendly team involved in the delivery of an outstanding service to our guests.
Responsibilities:
- Conduct guest arrivals and departures.
- Confidently provide personalised, proactive guest service
- Impart your knowledge and recommendations about the hotel, its facilities and the local area including restaurants and attractions;
- Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards.
- Maintain professional, open and honest communication to assist guests and make accurate bookings.
- Ensure that all daily tasks are completed accurately and in a timely manner;
- Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures;
- Ensure guest queries and complaints are handled efficiently and effectively;
- Manage the Reservations system in order to maximise bookings, availabilities and revenue streams
- Reconcile daily finances and reporting statistical and financial information
- Assist in general administration duties in the Front Office department and general duties across the Housekeeping, Maintenance and Food and beverage departments as required.
- Work unsupervised and exercise initiative
Qualifications
• College degree in hotel management or related field.
• Previous experience in the Front Office.
• Strong communication skills.
• Familiar with Front Office Systems.
• Fluent in Thai/English both verbal and written.
What We Do
Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.
