Network Management Associate

Company Description

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices.

Job Description

Position Overview 

You will be reviewing data to ensure accuracy and validity. You will have to comply with strict Compliance procedures (GDPR and PII) to ensure the highest quality of review whilst identifying red flags, discrepancies and areas of concern. You will collaborate with other Customer Care, Network Management, Compliance and Legal and Business Unit members across the globe.

Responsibilities

In this role you will act as an investigator and conduit between Third Bridge, our experts and our internal Business Units and Compliance/Legal teams by:

• Utilising internal and external data sources to review our recorded data

• Request, process and audit documents and proof of identity

• Ensure related data is up to date and accurate

• Ensure positive experience for our internal/external stakeholders 

• Provide written and oral feedback on findings and ensure concerns are drawn to the attention of the Network Management Lead and appropriate Business Units in a timely manner.

• Listen and respond to internal/external stakeholder needs, feedback and concerns 

• Ensure smooth handover between internal departments and teams where needed

• Work in a collaborative environment to meet and exceed assigned goals

Qualifications

Skills
A successful candidate will have: 

• Fluency in both written and spoken English

• Ability to work independently on process-intensive tasks whilst maintaining focus and excellent attention to detail throughout

• Organised with excellent attention to detail and analytical skills.

• Excellent oral and written communication skills. 

• Ability to develop strong working relationships across the organisation working with individuals at all levels and seniorities

• Excellent team player who is outcome-oriented and self-motivated

• Ability to respond effectively to changing business needs

• Ability to critically evaluate and identify risks with a commercial mindset.

• Previous internal auditing or compliance experience recommended (but not essential)

Additional Information

How will you be rewarded? 

• Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
• Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
• Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
• Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
• Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
• Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays."
• Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5.
• Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more.
• Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided.
• CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer.
• Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.

The successful candidate must, by the start of the employment, have permission to work in the country they are applying

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.