National Product Director - Upwise

Description and Requirements
MetLife has launched a new software platform solution, Upwise, to drive employee benefits literacy and engagement. Upwise includes a decision support capability to assist employees in choosing their benefits AND a benefits communication capability to provide personalized education, guidance, and reminders about benefits usage throughout the year. MetLife's goal is to engage employees in their employer benefits by helping them to choose the right benefits and by helping them make the most of their benefits throughout the year. Benefits Engagement is a critical lever in overall employee engagement; yet 53% of employees report they are confused about their employer benefit options. MetLife's new platform is a revolutionary digital solution that addresses the issue of benefits literacy for employees and the issue of employee engagement for employers. It will enhance MetLife's overall value proposition to employers and create stickier relationships with them.
The Benefits Engagement Platform was launched in market in January 2024. MetLife's goal is to for all employer customers with 1,000 or more employees to adopt the platform. An extensive library of sales collateral has been provided to the salesforce and a robust training curriculum has been executed in Q1 and early Q2.
We seek a National Product Director to support the salesforce in their efforts to gain platform adoption for this new offering. The National Product director is passionate about our mission to educate and support employees as it relates to the selection and usage of their employer benefits. They are highly motivated by achieving quantitative sales goals and are relentless when it comes to achieving those goals. Where there are impediments, they develop solutions. Where help is needed with a sale, they develop targeted strategies to close the deal.
The National Product Director will report to the VP Product COE / Broker Comm Firm Management.
Functional Responsibilities:

• Strategic Sales Opportunity Support
• Best-in-class training (internal and external) Support
• Serve as Industry Leader for Upwise for MetLife
• Serve as key contact with Upwise Consultants and brokers
• Subject Matter Expertise and Competitive Intelligence for Benefits Engagement Products
• Enhance partnerships by building, growing and maintaining relationships with sales partners, intermediaries and peers
• Promote positive culture within assigned product vertical and the COE
• Compliance with policy guidelines and adherence to assigned budgets, as applicable, including 30 day expense reimbursement submissions

Job Requirements/Qualifications:

• College degree required, advanced degree a plus

• Experience in sales or sales support roles
• 3+ years' experience in Group Benefits
• Strong analytical skills to mine data to identify pockets of opportunity
• Experience working in a complex, matrixed organization to align and influence key stakeholders
• Highly motivated by achieving quantitative goals

• Exceptional communication and presentation

Key Responsibilities
• Developing strategies for competing against specific competitors in the market. Align closely with Account Executives and the platform vendor's wholesaling team to do this.
• Tracking pipeline opportunities and providing product support to sales teams to help them close sales
• Promoting product opportunities and delivering key updates in internal meetings with the field
• Participating in positioning/solutioning for integration with key third-party entities (BenAdmins, HCMs)
• Continuously updating sales messaging based on which messages are working and which are not
• Developing targeted sales training programs for customer facing MetLife personnel
• Working with the marketing team to develop customer retention strategies
• Supporting RFP responses
• Recommending and supporting collateral updates as the market develops and shifts
The salary range for applicants for this position is $110,000 +.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$110,000 +