Mid-Level Software Engineer

Posted 2 Days Ago
Be an Early Applicant
Park City, UT
Senior level
Cloud • Software • Analytics
The Role
The Mid-Level Software Engineer at NICE will work with a SaaS conversational AI platform, collaborating with client success teams to enhance client processes, implement software systems, and optimize conversational experiences.
Summary Generated by Built In

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

*****This is not a remote position. Our team works full-time, on-site in our Park City office.*****


We are looking for a super talented Software Engineer with at least 5 years of experience. You will be working with a world-class, 100% software-as-a-service conversational AI and messaging platform. We are looking for pros who are excited about both defining and enhancing our client processes and experiences. Software Engineers will work closely with the implementation and client success teams to support the implementation of software systems, develop technical solutions, address our client’s needs, and provide proactive suggestions and answers to improve client’s use and satisfaction.

Responsibilities

  • Strategize and participate in conversational design
  • Implement, train, and test conversational experience using best practices
  • Analyze, test, and improve the conversational experiences on an ongoing basis

Qualifications

  • Bachelors degree in computer science or related field
  • 5+ years of software development experience
  • Programming skills in .NET
  • Relational database (SQL) background 
  • Skilled in web, API, Microsoft Azure or related
  • Experience in JavaScript, Data Science, NLP and AI

Bonus Skills

  • SignalR
  • Service-bus queues
  • Telephony and communications
  • CI/CD pipelines
  • Infrastructure-as-a-service
  • DevOps

 


About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


Top Skills

.Net
JavaScript
SQL
The Company
HQ: Hoboken, NJ
10,130 Employees
On-site Workplace
Year Founded: 1986

What We Do

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

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