At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview
Are you ready to join the Un-carrier movement?
The Manager, Product & Engineering is responsible for driving the design, product and technical build, support and maintenance of a key product or limited product portfolio, as well as the supporting technology capabilities and infrastructure that support that product in an Agile environment. Most often leading teams of 5 - 10 FTE and may lead teams of onshore and offshore contracting companies. Direct reporting line may include team(s) of Product Manager(s), Product Owner(s), technical and solution architecture, DevOps management, Test, as well as full stack Software Development.
This position has Product Management responsibility for the target state billing platform. Day-to-day tasks include collaboration with our business partners to ensure great customer happiness, developing and maintaining an accurate, resilient data platform and working with our vendor partners. This role is accountable for the Product lifecycle of the platform and the products supported by the platform.
The Manager, Product & Engineering is also responsible for attracting, hiring, retaining a high performing, full stack, team of Product Managers, Software Developers, architects, other members of technical staff to support products and platforms. This role is also directly accountable for developing strong and productive relationships outside your direct teams with Customer or Customer representative teams, partner organizations, dependent engineering teams, and supporting vendors.
We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way!
Job Responsibilities:
- Drives the prioritization and planning of the teams development roadmap, manages backlog and ensures timely delivery of capabilities
- Mentors their team on standard processes in Product Management and drives Customer Experience improvements
- Effectively leads product and engineering team to achieve results by providing appropriate direction, timely developmental feedback and mentor, and conducting performance evaluations and conversations. Monitors and measures work tasks to ensure deliverables are provided on time and within budget.
- Manages both technical relationships with assigned vendors, including driving features and function requests for inclusion in future product releases.
- Drives continuous development practice improvements across technical subject areas (e.g. team structure, roles, processes, tooling, security & compliance).
- Interviews and hires qualified team members, striving to improve T-Mobile bench strength and augmenting product or project teams with contract staff when required.
Education:
- Bachelor's Degree Computer Science, Engineering, IT or equivalent experience. (Required)
Work Experience:
- 4-7 years Product Management experience in an agile software product development environment. (Required)
Knowledge, Skills and Abilities:
- Agile Methodologies Knowledge in software with Agile Scrum methodologies and other commonly used tools. (Required)
- Familiarity with software development in Telecom/Billing environments using languages such as Java and Spring (Preferred)
- Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
- Agile Knowledge of the overall execution relating to all aspects of an agile development team, from defining the strategy and architecture through deployment and support. (Required)
- Agile / Jira Project Management Experience with Agile backlog/project management tools. (Required)
- Technology Experience in delivering large and complex business/technology initiatives. (Required)
- Communication Proven track record to effectively and efficiently connect with Leadership, while employing a high degree of collaboration and influence. (Required)
- Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
- Business Analysis Strong analytical skills with ability to identify/analyze/ synthesize product use data. (Required)
Licenses and Certifications: - Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
- Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $134,300 - $242,200
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ306067¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Top Skills
What We Do
T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint.