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About the Role
We are seeking a high-performing, revenue-focused Manager to lead our Technical Account Managers (TAMs) handling renewals and expansion for the US & Canada region.
As part of our Inside Sales team operating from Pune, this role is a strategic sales leadership position, not a support function. You will be responsible for managing renewals, driving upsell opportunities, improving forecasting accuracy, and coaching your team to exceed targets.
This is a night shift role, ensuring real-time alignment with our customers in North America.
Key Responsibilities:
Revenue Growth & Forecasting
- Own and drive renewals & expansion strategy across SMB accounts in US & Canada.
- Ensure accurate forecasting, pipeline management, and quota attainment for the TAM team.
- Develop scalable playbooks for renewals, expansion, and customer retention strategies.
Lead & Develop a High-Impact Team
- Manage and coach a team of quota-carrying TAMs, ensuring performance optimization and goal alignment.
- Drive continuous learning, sales coaching, and structured career growth within the team.
- Identify high-potential accounts for strategic growth and expansion.
Customer Engagement & Success
- Strengthen executive-level relationships within key accounts to ensure long-term partnership success.
- Lead proactive health checks and value-driven discussions to maximize retention.
- Ensure seamless coordination with Product, Marketing, and Sales Ops to optimize customer engagement.
Data-Driven Decision Making
- Track and report sales performance, renewal trends, and expansion success to leadership.
- Leverage Gong, Salesforce, and other analytics tools to identify trends and improve processes.
- Use data insights to refine renewal and upsell strategies, reducing churn and increasing lifetime value.
Who You Are
3 to 5+ years of experience in cybersecurity sales, renewals, or technical account management.
2+ years of leadership experience, driving results in quota-carrying sales or account management roles.
Strong background in sales forecasting, renewal strategies, and pipeline management.
Excellent communicator, able to engage stakeholders from front-line security engineers to C-level executives.
Highly organized and data-driven, with expertise in sales tools like Salesforce, Gong, or similar platforms.
Self-starter who thrives in a high-growth, fast-paced environment.
Top Skills
What We Do
Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com
