Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Who we are
Shape a brighter financial future with us.Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
SoFi Bank, formed in February 2022, is the consumer banking arm of SoFi that is responsible for the company’s lending and deposit products. The Bank has achieved strong growth in these initial years and continues to grow its services to SoFi Members and make strong contributions to the Company’s profitability. As the Bank continues to mature, scaling the governance processes in a thoughtful, organized, and controlled manner is essential for long term sustainability.The Bank Business Operations Manager will play a key role in supporting the Bank’s growth, serving as a critical organizer and driver of the Bank’s governance processes, team operations, and broader bank and enterprise wide continuous improvement initiatives. The Bank Business Operations Manager will report to the Senior Manager, Bank Governance and Planning and will be part of the broader Bank team, rolling up to the SoFi Bank President. This role is cross functional and requires close collaboration with stakeholders across all lines of business and engagement with Senior Leadership. A successful candidate in this role is someone who demonstrates both excellent written and verbal communication skills, robust project management experience, a precise attention to detail, and an energetic and proactive attitude for developing solutions and working towards a larger team goal. This is a great opportunity for someone who has a solid working knowledge of the banking and bank regulatory environment, experience working within large financial institutions, and is interested in learning more about consumer finance in a dynamic, fast-paced environment.
What you’ll do:
- Provide primary staff support for Bank governance operations, including managing and developing materials, agendas, schedules for governance management committees ensuring centralized tracking, coordination, visibility, and alignment with broader Bank efforts
- Support the Senior Manager in managing and coordinating the monthly, quarterly, and annual responsibilities, requirements, and emerging action items in support of SoFi Bank Board operations
- Work with the Bank team and Senior Leadership to support its ongoing regulatory relationships and commitments, primarily with the OCC. This could include contributing to exam management, continuous monitoring, and active remediations as needed
- Work cross functionally across functions and 1st, 2nd, and 3rd lines of defense to support annual strategic planning processes
- As time and expertise permits, step into a lead role in driving the Bank’s approach to continuous improvement initiatives and identify opportunities for improvement, refinement, and collaboration
What you’ll need:
- Bachelor’s degree, preferably in a business-related discipline
- 5+ years of experience in a financial services or related environment (e.g. banking, consulting, accounting, risk management, compliance, internal audit etc.) providing a sound working knowledge of a regulated banking environment
- Superior organization, project management, and communication (verbal and written) skills - includes ability to effectively synthesize information from diverse sources into effective messaging appropriately tailored to the audience
- Comfort, confidence, and professionalism in liaising and working with Senior Leadership
- High energy and commitment to continuous learning and development, and working as part of a whole in support of broader team goals
- Proactive ability to dig deeper and go beyond baseline requirements to consistently deliver quality work products
Nice to have:
- Experience operating with responsibility and managing projects
- Exposure and/or knowledge of bank regulations
- Experience working directly with OCC and/or other regulators
Why you’ll love working here
- Competitive salary packages and bonuses
- Comprehensive medical, dental, vision and life insurance benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Fully stocked kitchen (snacks and drinks)
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
What the Team is Saying
What We Do
For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/
Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.
SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.
For more information, visit SoFi.com
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
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