Company Description
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK™, and SanDisk® Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- The job entails managing and executing on both operational tasks and problem-solving, as situations arise
- Responsible to receive, log and process claims in OTM and external log
- Review claim documentation for accuracy and completeness
- Analytical ability to prepare detailed reports summarizing findings, actions and resolutions
- Monitor claims metrics and generate reports for management
- Maintain accurate records of all claims, investigations and resolutions
- Work in collaboration with leadership, product and business teams, and external partners
- Able to run performance reports, identify opportunities for improvements and root cause analysis
- Ability to communicate and present overall performance, follow detailed work instructions and cross train peers
- Works on assignments and special projects relating to Control Tower and Transportation activities as assigned
- Work with revenue team to manage quarterly revenue recognition audits both internal and external as needed
Qualifications
REQUIRED:
- Bachelor’s degree in Logistics Supply Chain or related field.
- Minimum 5 years of experience in Logistics supply chain or related field.
- Basic attributes include a self-starting individual with high motivation and work ethic
PREFERRED:
- Must be multi-task oriented and flexible to assist in a variety of tasks and relate easily with all levels of personnel and customers
- Collaborate effectively
SKILLS:
- Computer literate
- Apply advanced English skills to communicate effectively in written and verbal communication
Additional Information
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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What We Do
At Western Digital we create data storage solutions that power the technology of today and inspire the innovations of tomorrow.
