POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
The Opportunity
As a Learning & Development Analyst, you will play a key role in designing and delivering impactful learning initiatives that support employee growth, skill development, and career progression. You will collaborate closely with leadership, People, and cross-functional teams to build scalable programs that foster continuous learning, enhance organizational capabilities, and drive overall business success.
- Develop and execute learning and development strategies that align with company objectives, leadership priorities, and employee growth needs.
- Partner with leadership and HR teams to identify skill gaps, create engaging training content, and implement development programs that empower employees at all levels.
- Manage and enhance learning platforms and resources, ensuring employees have access to relevant training materials, workshops, and development opportunities.
- Create and deliver engaging learning content, including onboarding materials, leadership development programs, career path frameworks, and performance enhancement resources.
- Leverage data and feedback mechanisms (such as training completion rates, engagement metrics, and employee feedback) to assess program effectiveness and drive continuous improvement.
- Support change management initiatives by providing training and development resources that help employees adapt to organizational transitions with confidence and competence.
- Act as a culture ambassador, reinforcing Incode’s values by fostering a culture of continuous learning, innovation, and professional growth.
Responsibilities
Learning Program Support & Administration
- Assist in the development and coordination of training programs, workshops, and e-learning courses.
- Manage LMS (Learning Management System) administration, including course enrollment, tracking, and reporting.
- Ensure learning materials and resources are up to date, engaging, and aligned with company goals.
Employee Development
- Assist in organizing employee development initiatives, including leadership programs, mentorships, and career development workshops.
- Support employee experience events related to learning, such as lunch & learns, speaker series, and team-building activities.
- Collaborate with HR and business leaders to identify skills gaps and training needs.
- Research L&D trends and best practices to enhance learning strategies
- Gather and analyze learning metrics and feedback to assess training effectiveness and make data-driven recommendations
Onboarding
- Facilitate the onboarding process for new employees, ensuring they have a seamless transition into the company.
- Coordinate new hire orientation sessions and ensure all necessary paperwork, system access, and training materials are provided.
- Act as a point of contact for new employees, answering any initial questions and providing guidance during their first weeks.
Special Projects
- Lead and support various cross-functional projects that enhance employee development.
- Identify opportunities for process improvements and implement initiatives to streamline workflows.
- Collaborate with different teams to develop and execute innovative employee learning and development strategies.
Requirements
- Bachelor's degree in Human Resources, Communications, Business Administration, or a related field (preferred).
- Previous experience in learning & development, or HR-related roles.
- Strong interpersonal and communication skills, both written and verbal.
- Advanced/fluent English.
- Excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office, L&D tools, and BambooHR is preferred.
- Ability to work independently and collaboratively in a fast-paced environment.
8 Aspects of our Culture:
- Values are what we value
- High performance
- Freedom & responsibility
- Context, not control
- Highly aligned, loosely coupled
- Continuous Feedback
- Pay Top of Market
- Promotions & Development
- Learn more about Life at Incode!
Benefits & Perks:
- Meaningful Equity
- Flexible Working Hours & Workplace
- Open Vacation Policy
- Wellness Program
- International Travel Opportunities
- Additional benefit package according to location (401k, medical insurance, etc.)
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team and are always on the lookout for talented, passionate people from all backgrounds and walks of life.
Applicant Data Privacy:
We will only use your personal information in connection with Incode’s application, recruitment, and hiring processes.
What We Do
Incode Technologies is an omnichannel biometric identity company that builds secure, top-rated solutions for frictionless banking, healthcare, hospitality, and retail experiences. The company’s end-to-end web and mobile solutions are adopted globally for a variety of applications, including remote account opening & customer onboarding, identity & document verification, and transaction authentication by some of the world’s largest financial institutions, governments, and retailers.
