El Dorado Disposal, a Waste Connections company, is looking to hire a full time Lead Dispatcher at our location in Placerville, CA!
The schedule will be Monday - Friday working an 8 hour shift. The pay range for this job category is $24-$28 per hour.
DUTIES AND RESPONSIBILITIES:
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Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
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Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
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Assisting driver(s) when a pick up or delivery is in question before servicing.
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Scheduling and dispatching work to various employees and departments throughout the day.
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Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
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Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily via phone and email.
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Multitasking large amounts of data entry, while maintaining high volume radio traffic and internal employee interaction.
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Quickly and effectively make decisions, often without managerial approval.
MINIMUM JOB REQUIREMENTS:
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High school diploma or equivalent is required.
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Minimum of 5 years of solid waste industry knowledge and logistics experience required.
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Proficiency in MS Office Suite (Excel, Word, Outlook, etc.)
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Excellent organization and communication skills, both orally and written.
To be considered for any of our current openings you must complete an application at www.wasteconnections.com. Application information and additional
instructions can be found once you select your position of interest.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Top Skills
What We Do
Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Through its R360 Environmental Solutions subsidiary, the Company is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins. Waste Connections serves more than six million residential, commercial, industrial, and exploration and production customers from a network of operations in 39 states, six provinces and the District of Columbia. The Company also provides intermodal services for the movement of cargo and solid waste containers in the Pacific Northwest.
Our corporate strategy targets secondary and suburban markets that have strong demographic growth trends and where competitive barriers to entry can be developed. We seek to avoid highly competitive, large urban markets and target markets where we can provide either non-integrated or integrated solid waste services under exclusive arrangements, or markets where we can be integrated and attain high market share. We are a leading provider of solid waste services in most of our markets, and approximately 50% of our revenues are derived from market areas where we have franchise or exclusive rights to provide our waste services.
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