IT Network and Infrastructure Specialist

Title

IT Network and Infrastructure Specialist

KEY RESPONSIBILITIES

Which includes but not limited to the following:

• Implementation of systems in line with the business of the company,
• Handover of these systems to the team for effective managing and monitoring, where applicable,
• Monitoring of these systems and applying patches and updates as required,
• Provide support to other teams with design and troubleshooting,
• Accelerate network rollout, increase network uptime, optimize network capacity,
• Implement and recommend changes on the network, server and security infrastructure as required by the business,
• Engage vendors where necessary to drive improvement or resolution to issues,
• Deploy new technologies and solutions as suggested or needed by the business,
• Supporting existing infrastructure operations as required,
• Maintain and develop the related sets of documentation and diagrams

CORE RESPONSIBILITIES

• Support, maintain and extend networks with advanced network requirements,
• Support, develop and monitor security operations and systems,
• Implement changes, monitoring and testing of backup and DR systems,
• Collaborate across teams to assist in best practice when designing network, security and compute infrastructure,
• Support, deploy and secure new infrastructure across cloud and on-prem instances,
• Maintenance and monitoring of systems and all related infrastructure,
• Keep up to date on all product, system, industry and legislative changes,
• Training and mentoring of other team’s members,
• Assist, advise and collaborate on new software development projects as related to IaaS and SaaS projects.

​QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

• Advanced Networking certification,
• Advanced Security infrastructure certification,
• System administration certification in Linux and/or Windows environments,
• Cloud related certification beneficial,
• Relevant Diploma, Degree or equivalent.

Professional Qualifications:

• Extensive knowledge of networking at all layers in the stack. BGP essential,
• In-depth understanding of security principles and their implementation,
• Knowledge and understanding of Windows and Linux server technologies, Docker/Kube beneficial.
• Extensive knowledge and understanding hyperconverged infrastructure across cloud and on-prem,
• Azure, Hyper-V,
• Vendor and Service Management,
• Knowledge and understanding of Critical Communication, radio, transmission beneficial.

Years of Experience:

• Min 5 years’ proven experience in advanced networking and design,
• Min 5 years’ proven experience in security/firewall administration and design,
• Min 5 years’ proven experience system administration,
• Experience with Azure services and Hyper-V clusters,
• Knowledge and understanding storage systems, SAN, NAS, iSCSI,
• Proven track record in developing, defining, documenting and implementing of systems as defined.

COMPETENCIES

Behavioural Competencies:

• Extensive knowledge of the technology landscape Locally and Internationally
• In-depth understanding of business rival and competitor products
• Knowledge and understanding of contract management
• Extensive knowledge and understanding of SLA and Incident management
• Vendor and Service Management
• Knowledge and understanding of Critical Communication, radio, transmission, IP and IT systems

Learned Competencies:

• Leadership
• Proactivity / initiative
• Customer centricity and service orientation
• Team orientation – strengthening teams OR working in an integrated team environment
• Relationship builder – strong people-focus
• Resilience – maintaining composure and dealing effectively with stress
• Flexible and adaptable – changing opinions / behaviour in the light of changing situations
• Strong detail focus - attention to detail and accuracy
• Action-oriented – sense of urgency
• Diplomacy and tact
• Operate with integrity (high ethics)
• Able to function and operate under pressure
• Be able to work long hours
• Work overtime and be on standby from time to time
• Must have a driver’s license

Hygiene Factors:

• Copes with Change
• Desire to Develop & Grow
• Integrity, Values & Trust
• Logical Thinker
• Passion for customers & Excellence

Education

Languages