D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Role Overview
We are seeking an experienced and detail-oriented International Product Readiness Manager to oversee the comprehensive readiness assessment, data support management, and coordination with cross-functional teams to ensure the successful launch of our products in international markets. In this role, you will be responsible for ensuring that the product is fully prepared for global release and aligns with country-specific requirements, while maintaining data integrity and compliance with international standards.
Responsibilities
- Product Launch Coordination: Ensure the product is ready for release in international markets by working closely with local teams to ensure product data is accurately prepared and ready for launch.
- Knowledge Transfer & Global Platform Understanding: Facilitate knowledge transfer (KT) and ensure a deep understanding of the global platform to enable market configuration, localization of go-to-market (GTM) tools, and overall product readiness well within established timelines.
- Stage Gate & Milestone Tracking: Maintain proper tracking of stage gates and milestones, ensuring progress is documented and communicated to stakeholders in a timely manner.
- Cross-functional Collaboration: Collaborate with the global Marlo Team to ensure product and service alignments meet global standards and are consistent across all markets.
- Customer Service Alignment: Work closely with country-specific customer service teams to ensure localized support strategies and customer satisfaction are met.
- Data Process Management: Oversee data processes to ensure data integrity and compliance with international standards, ensuring smooth operations across markets.
- Product Readiness Management: Lead efforts to prepare and manage product readiness to facilitate user adoption and satisfaction, ensuring a seamless launch experience for all involved.
- Support Model Development: Develop and refine a robust support model to meet market-specific needs, including resource planning and process optimization.
- Audits & Transition Readiness Assessments: Conduct thorough audits and readiness assessments to ensure products are fully prepared for transition and release in international markets.
- 5+ years of experience in product management, with a focus on international markets
- Strong understanding of product readiness processes and compliance requirements
- Excellent project management skills, with the ability to manage multiple projects simultaneously
- Proven experience in cross-functional collaboration and effective communication
- Analytical mindset with strong problem-solving abilities
- Fluent in English; additional languages are a plus
- Strong interpersonal and leadership skills
- Candidates must declare Criminal record extract not older than three months
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Minimum 5 weeks of vacation
- Paid sick days
- Meal vouchers
- Vouchers (B-day voucher, wedding, and new born surprise)
- Contributions to wellness programs (multisport card)
- Fishing for Friends program – our referral program
- Refreshments in the D-ploy office
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits
Is IT in your DNA?
What We Do
D-ploy is an IT Engineering and Consulting Company with a wide portfolio of services and solutions suitable for globally as well as regionally operating companies.
Our strength is in providing proven standard and individually tailored solutions helping our customers achieve their strategic and business goals.
Our core competencies are operational IT Infrastructure services and consulting in the areas of Service Management, Program and Project Management as well as Quality Management.
Company Profile
Founded in January 2003 in Kaiseraugst, Switzerland, D-ploy has been growing steadily by expanding its expertise, portfolio and geographical presence across Europe and in the US. Our main focus has always been on ensuring that IT enables the Business, supports value generation and contributes to the overall work efficiency. With the customer-centric attitude and pragmatic approach to IT, we became a trusted and preferred IT partner to many customers proving again and again, that we can do IT.
Building our expertise and establishing long-term partnerships with our customers, we understand the value of sustainable practices driven by compliance with industry standards and implementing best practices. Therefore, since 2016 D-ploy has been ISO 9001 and ISO/IEC 20000-1 and as of 2017 ISO/IEC 27001 certified.
We strive to continuously offer the most suitable and innovative service solutions to our current and future customers by staying agile, understanding the industry needs and keeping up to date on the market trends.
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