Integration Management Office Associate - Remote

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
96K-125K Annually
Entry level
Fintech • Payments • Financial Services
The Role
The Integration Management Office Associate will support the execution and delivery of business transformation programs, engaging with stakeholders to drive complex initiatives, manage project tasks, monitor program objectives, and facilitate communication among teams.
Summary Generated by Built In

Join the People Helping People

PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.

The Integration Management Office Associate supports the strategy, execution and delivery of programs that seek to materially shift the trajectory of our business. This role will be responsible for the program management of one or several of Velera’s top priorities, including the integration efforts. This position will partner with a broad group of stakeholders to drive complex programs ensuring value is realized. The Associate, Integration Management Office (IMO) also supports the IMO process with meeting preparation, analysis, problem solving, adminsitration of the supporting toolset, and program insight preparation.  

Essential Functions & Responsibilities 

  • Support complex, large-scale business transformation and integration programs with enterprise, cross-functional, and strategic impact. 

  • Works closely with the leadership, sponsor, core team, and SMEs from project initiation through implementation and transition to BAU. 

  • Support the governance of the integration strategy creation, execution, project management and communication 

  • Remove ambiguity from a complex initiative and break it down to simple tasks for the project team to understand and complete. 

  • Act as a key point of contact for Workstream Leads, Functional Leads, or Initiative Owners with issues or questions that require problem solving, coordinate with IMO to determine and implement resolution. 

  • Assist leaders and teams with skills in process development, project management, facilitation, problem solving and other skills as needed to accelerate transformation/integration. 

  • Support the problem solving of cross-functional issues, weighing the input of various stakeholders, and keeping in mind the overall initiative goals. 

  • Work with the cross-functional partners to facilitate prioritization and business decisions, ensuring a cohesive end-to-end customer and employee experience. Work to connect all the plans into a combined organizational view and identify gaps and opportunities. 

  • Aid in the development and monitoring of strategic business cases. Work with Value Capture leads to manage to program budgets. 

  • Create metrics and dashboards to track program objectives and measure impact. 

  • Partner with VP, Integration Management Office to provide recommendations on the approach to manage complex risks and issues and partner with leaders to drive to resolution. 

  • Continuously assist in identifying initiatives with roadblocks or delays, defining actions needed to unblock and following up to ensure “course correction” problem solving. 

  • Bring transformational leadership to motivate change in behavior across Velera. 

  • Understand and use complex change management principles and standard processes to ensure business acceptance and user effectiveness. 

  • Build compelling content to communicate key program messaging and drive decisions. 

  • Report status by providing periodic updates, highlighting risks, issues, and concerns Identify dependencies on programs across Velera, align objectives and monitor progress. 

  • Assist with aligning stakeholder expectations within and/or across functions. 

  • Address program and interpersonal conflict head-on and tactfully. 

  • Identify and proactively include the correct stakeholders into the program team and communications. 

  • Escalate to resolve complex stakeholder issues. 

  • Operationally supports IMO meetings: prepare meeting invitations, take/send and close-loop on meeting actions, produce high-quality presentation material when required, lead interactions with Workstream leads and Initiative Owners in preparation for IMO meetings. 

  • Validates and ensures reporting reflects program performance  

  • Issue standard and ad hoc reports and conduct analysis as required. 

  • Serves as the data/tool point of contact answering inquiries, creating and managing users, addressing workspace questions, and assisting with and coaching users on tool management and tracking. 

  • Collaborates with dedicated McKinsey team members to update dashboards and tool configuration based on evolving business needs. 

  • Support the preparation of  materials for Steering Committees and coordinates on content with Workstream and Functional leads 

  • Creates high-level read-out reports on the progress of the program as needed (e.g., lessons learned, transformation sharing/celebrations, change stories, program guidance documents, etc.). 

Education 

  • Bachelor’s degree in business, finance or organizational development required.  

  • MBA preferred.  

  • Project management, organizational change management and Lean Six Sigma certification preferred.  

Experience 

  • Four (4) years of experience in leading large-scale projects, process improvement and transformational organizational initiatives to drive efficiencies and operational effectiveness required. Prior business consulting experience with strong capability in assessing, measuring, monitoring, and reporting against OKRs/KPIs preferred.  

Knowledge, Skills, & Abilities 

  • Demonstrate behaviors based on Velera values: Belonging, Collaboration, Curiosity, Dedication, Integrity 

  • Proficiency in Microsoft Office applications (Excel, PowerPoint, etc.) 

  • Proficiency in quality and project management tools 

  • Strong leadership and influencing skills  

  • Ability to learn new systems and adopt new ways of thinking and acting 

  • Ability to collaborate cross-functionally and communicate with transparency with roles of all levels 

  • Ability to work effectively in a fast-paced environment 

  • Excellent critical thinking and problem-solving skills 

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

$95,800.00

to

$124,500.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

  • Competitive wages

  • Medical with telemedicine

  • Dental and Vision

  • Basic and Optional Life Insurance

  • Paid Time Off (PTO)

  • Maternity, Parental, Family Care

  • Community Volunteer Time Off

  • 12 Paid Holidays

  • Company Paid Disability Insurance

  • 401k (with employer match)

  • Health Savings Accounts (HSA) with company provided contributions

  • Flexible Spending Accounts (FSA)

  • Supplemental Insurance

  • Mental Health and Well-being: Employee Assistance Program (EAP)

  • Tuition Reimbursement

  • Wellness program

  • Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.


Velera is an E-Verify Employer. Review the E-Verify Poster here (English and Spanish). For information regarding your Right To Work, please click here (English and Spanish poster).

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.

The Company
San Ramon, California
4,405 Employees
On-site Workplace
Year Founded: 1977

What We Do

Velera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, our company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio.

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