Inside Systems Engineer

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

As an Inside Systems Engineer at Palo Alto Networks, you will be a critical member of our team, serving as a trusted technical advisor to potential clients, overseeing crucial phases of the sales process, and showcasing our product portfolio to customers and partners. This entry-level position is an opportunity for early career professionals and individuals looking to pivot into a system engineering role to excel while contributing to our mission of cybersecurity excellence.

Your Impact

As an Inside System Engineer, your responsibilities include:

• Technical Engagement - Build trust as a technical advisor for potential clients, understanding their needs, and effectively communicating how our solutions meet those needs
• Sales Support - Oversee critical phases of the sales process, including needs assessment, demonstrations, proof of concept, and product definition
• Product Showcase - Present our product portfolio and its features during customer meetings and events
• Consultative Relationships - Forge robust consultative bonds with individuals in customer and partner organizations to ensure their contentment
• Sales Team Support - Deliver advanced training and support to sales teams across various business regions
• Industry Awareness - Stay current with industry trends, technological advancements, and the competitive landscape to effectively present and promote optimal client solutions

Qualifications

Your Experience

• Alumnus of Palo Alto Networks System Engineering Academy

OR

• Bachelor's degree in a related field or equivalent IT work experience or equivalent military experience required
• Strong sales aptitude with the ability to engage with customers effectively
• Excellent communication skills, both verbal and written
• An adaptable and collaborative team player
• Foundational knowledge of cybersecurity principles and concepts, as well as principles of defense in depth and the various layers of security (network, application, endpoint, etc.)
• Knowledge of common cyber threats, and basic security technologies like firewalls, intrusion detection systems (IDS), intrusion prevention systems (IPS), antivirus software, encryption, and authentication methods is important
• Foundational Knowledge of Data Networking, including the OSI model, IP addressing (IPv4 and IPv6), subnetting and common networking protocols and services
• Basic knowledge of network design principles, including LAN (Local Area Network) and WAN (Wide Area Network) configurations, is important - This includes understanding network topologies and network architecture

Additional Information

The Team

Our SC team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to security. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consultant community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Compensation Disclosure 

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $129,000/yr to $177,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.