Implementation Consultant

Posted 2 Days Ago
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London, England
Senior level
Automotive • Software • Financial Services
The Role
The Implementation Consultant will support client implementations of Alfa Systems, focusing on business analysis, application support, data conversion, and training. Responsibilities include requirements gathering, configuring systems, resolving defects, and ensuring quality during data transitions, while also mentoring junior staff and managing project timelines and budgets.
Summary Generated by Built In

Ready to embark on an exhilarating career journey? Join our diverse team and ignite your potential in a growing, innovative environment! Inclusion is the beating heart of Alfa so whoever you are, you can show up as your best self every day - be that from home, from our office, or a little bit of both. We are a diverse group of dedicated individuals, working with some of the biggest names in our industries to support them through major transformational change; all we are missing is you.
 

Alfa is looking to recruit a Senior Implementation Consultant to join our team.

Key responsibilities:
 

You will work as part of a larger team supporting a client implementation of Alfa Systems, reporting into the Alfa Project Manager or Alfa Implementation Architect. With the support of the Alfa team, you will contribute to a specific area of the client project such as:
 

Business analysis, including:

  • Requirements gathering and documentation of user stories; working closely with our customers and software engineering teams to identify gaps and ensure new features satisfy customer requirements

  • Participating in process mapping workshops and process documentation, including operational processes with significant accounting, reporting and integration impacts

  • Configuring Alfa Systems to support customer requirements and business processes

  • Support of accounting and finance workshops

Application support, including:

  • Defect investigation and triage, collaborating closely with our software engineering teams to ensure issues are resolved efficiently; performing QA and review of issues; understanding customer impacts and providing workarounds pending issue resolution

  • Assisting our clients with ensuring test coverage and requirements traceability

Data conversion, including:

  • Participating in data mapping workshops; transform and load development; data reconciliation and troubleshooting

  • Data conversion execution during the go-live event and prior dress rehearsals
     

Training, including development of Alfa Systems training materials and training delivery
 

You will be expected to take ownership of your area and may be responsible for the supervision and support of more junior consultants working in that area. You will work closely with both the client and the rest of the implementation team to ensure the success of both your specific stream and the overall project:

  • Provide input into workstream and project planning

  • Proactively identify risks & issues that might impact delivery timelines

  • Continue to learn about Alfa Systems and the industries we support, sharing this knowledge with the broader company

  • Report on progress, work within timelines, and monitor budget for your area of responsibility

  • Develop exceptional relationships with members of the customer and Alfa teams through tact and diplomacy

We would love you to have:

  • Prior Business Analysis and/or Consultancy experience

  • Knowledge or experience of software development life cycles (SDLC) and enterprise software implementation

  • Proven problem solving abilities

  • Excellent verbal and written communication skills

Preferred:

  • Prior experience working on an Alfa implementation

  • Experience in the auto finance/equipment finance field

What we’ll do for you

  • Support you in flexible hybrid or remote working

  • 25 days’ annual leave plus bank holidays and flexible cultural days

  • Pension contribution match up to 6%

  • Provide private health insurance and access to private 24/7 online GP

  • Support you with enhanced maternity, paternity and adoption leave with family-friendly policies

  • Provide Income protection

  • Provide Life, disability and worldwide travel insurance

  • Offer interest free loans of up to £10,000 after probation period

  • Offer Gympass given access to a range of health and wellbeing gyms, classes and apps

About Alfa
We bring our industry-leading software platform to the likes of Mercedes-Benz and CarMax, so they can do business globally. Supporting all types of auto, equipment and wholesale finance business, our software platform uses a modern technology stack to deliver proven functionality and performance. Our customers use Alfa Systems for the full lifecycle, from point of sale, through originations, to contract management and remarketing. Alfa Systems manages complex leases and loans, in any region, language and currency in a highly available, high-throughput system

Culture
Our culture is vibrant, innovative and diverse, and we are proud of it. Ours is a close-knit community. Alfa employees are an eclectic mix and all are creative, talented and hardworking. We think it is important to build close working relationships within our company, so we hold numerous team events and conferences that bring us together for socialising and team building. We all enjoy the work-life balance and the great culture, with plenty of social activities organised by the company.

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The Company
Royal Oak, MI
507 Employees
Hybrid Workplace
Year Founded: 1990

What We Do

Alfa (formerly CHP Consulting) has been delivering systems and services to the global asset and automotive finance industry since 1990.

Our best practice methodologies and specialised knowledge of asset finance mean that we deliver the largest system implementations and most complex business change projects. With an excellent delivery history over our 27 years in the industry, Alfa's track record is unrivalled.

Alfa Systems, our class-leading technology platform, is at the heart of some of the world's largest asset finance companies. Key to the business case for each implementation is Alfa Systems'​ ability to consolidate multiple client systems on a single platform. Alfa Systems supports both retail and corporate business for auto, equipment, wholesale and dealer finance on a multijurisdictional basis, including leases/loans, originations and servicing. An end-to-end solution with integrated workflow and automated processing using business rules, the opportunities that Alfa Systems presents to asset finance companies are clear and compelling.

With over 30 current clients and 26 countries served, Alfa has offices all over Europe, Asia-Pacific and the United States. For more information, visit alfasystems.com.

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