HR Process Optimization Sr. Manager

Posted 6 Hours Ago
Be an Early Applicant
10 Locations
Senior level
Other
The Role
As HR Process Optimization Sr. Manager at TaskUs, you will lead organizational change and HR transformations by developing and executing HR strategies, managing change initiatives, integrating technologies, optimizing processes, and leveraging data analytics for decision-making and stakeholder collaboration.
Summary Generated by Built In

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

As an HR Transformation Leader, you will play a pivotal role in driving organizational change and enhancing the effectiveness of the Human Resources function. This position requires a dynamic and strategic leader with a deep understanding of HR processes, technologies, and a proven track record of successfully leading HR transformations. The HR Transformation Leader will collaborate with key stakeholders, implement innovative solutions, and drive cultural change to ensure the HR function aligns with the overall business strategy.

Responsibilities:

Strategic Planning:

Develop and execute a comprehensive HR transformation strategy aligned with the organization's business objectives.

Identify key areas for improvement and innovation within HR processes, policies, and technologies.

Change Management:

Lead change management initiatives to drive cultural transformation and ensure successful adoption of new HR practices.

Develop communication plans to keep stakeholders informed and engaged throughout the transformation process.

Technology Integration:

Evaluate, select, and implement cutting-edge HR technologies to streamline processes and enhance efficiency.

Ensure seamless integration of new technologies with existing systems and platforms.

Process Optimization:

Conduct in-depth analysis of current HR processes, identifying areas for improvement and optimization.

Design and implement streamlined, standardized, and scalable HR processes.

Data-Driven Decision-Making:

Implement data analytics and reporting tools to provide insights into HR metrics and enable data-driven decision-making.

Use data to identify trends, measure the impact of HR initiatives, and drive continuous improvement.

Stakeholder Collaboration:

Collaborate with senior leadership, department heads, and cross-functional teams to understand their HR needs and align HR services with organizational goals.

Foster positive relationships with internal and external stakeholders.

Qualifications:

  • Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
  • Proven experience leading successful HR transformations in complex organizations.
  • In-depth knowledge of HR processes, technologies, and best practices.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Change management certification is a plus.

Personal Attributes:

  • Visionary and strategic thinker.
  • Results-driven and focused on continuous improvement.
  • Ability to inspire and lead teams through change.
  • Strong collaboration and relationship-building skills.
  • Adaptable and comfortable working in a fast-paced environment.

This role offers a unique opportunity to drive meaningful change and shape the future of the HR function within the organization. If you are a dynamic leader with a passion for HR innovation, we invite you to apply and be part of our transformative journey.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Top Skills

Data Analytics
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Medellín, Aranjuez
10,564 Employees
On-site Workplace
Year Founded: 2008

What We Do

TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

Similar Jobs

Capital One Logo Capital One

Sr. HR Manager (HR Operations Head)

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
City of Muntinlupa, Rizal, Calabarzon, PHL
55000 Employees

Capital One Logo Capital One

CRE Associate

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
City of Muntinlupa, Rizal, Calabarzon, PHL
55000 Employees

Capital One Logo Capital One

Process Specialist - Mission Control

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
City of Muntinlupa, Rizal, Calabarzon, PHL
55000 Employees

Verkada Inc Logo Verkada Inc

Regional Sales Director (Enterprise - West)

Cloud • Hardware • Security • Software
3 Locations
2000 Employees
300K-360K Annually

Similar Companies Hiring

Place Exchange Thumbnail
Other • Marketing Tech • Digital Media • Analytics • AdTech
New York, NY
60 Employees
Voltage Park Thumbnail
Software • Other • Machine Learning • Infrastructure as a Service (IaaS) • Hardware • Cloud • Artificial Intelligence
San Francisco, CA
51 Employees
Artlist Thumbnail
Social Media • Other • Music • Digital Media
Tel Aviv, IL
450 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account