Head of Workforce Management for Digital & Technology

Posted 3 Days Ago
Be an Early Applicant
2 Locations
175K-287K Annually
Senior level
Insurance • Financial Services
The Role
The Head of Workforce Management will lead transformation efforts in Guardian's Digital and Technology organization. Responsibilities include defining workforce strategy, developing technology talent, monitoring KPIs, managing change processes, and ensuring alignment with business objectives. This role emphasizes collaboration with technology leaders and senior management to enhance organizational capabilities and drive effective change initiatives.
Summary Generated by Built In

Guardian’s Digital and Technology (D&T) organization is undergoing a transformation to drive the growth and future strategy of the business. As Head of Workforce Management, you will be a part of the exciting shift we are making! In partnership with the D&T leadership team and our HR partners, this role will play an important part in defining the future state workforce and capabilities. The position focuses on defining the workforce strategy including the development and growth of our technology talent and leading the team to drive the execution including implementation and monitoring. The program will encompass the initiative to kick-off the execution and the ongoing capability build-out including the definition of key skills and capabilities, learning academies, strategic workforce planning (pipeline and utilization) and staying in tune with industry trends and best practices in workforce planning.

You are

A collaborative leader with proven experience in strategic workforce planning initiatives and someone who is excited to be a part of the transformation of our organization. The ideal candidate will have a strong understanding of technology skills and roles and have experience with organization design programs. They will possess a blend strategic thinking, executional excellence, power to influence and be passionate about creating impactful change for the organization.

You have

  • Bachelor’s degree with 10-15 years

  • Strategic planning lens with drive for execution

  • Advanced analytical and problem-solving skills with ability to effectively develop alternative solutions and make recommendations

  • Excellent communication and influencing skills with various audiences and stakeholders across executive, peers and direct reports

  • Experience working in an organization undergoing transformational change and the ability to support, drive and influence the change agenda to achieve the expectations

  • Ability to apply scenario planning techniques to identify trends, forecast outcomes and guide the organizational strategy, accounting for risks and opportunities

  • Managed change processes related to organizational shifts including engaging key stakeholders and building support for the change efforts

You will

  • Act as a key contributor to the Digital & Technology business strategy by ensuring workforce capabilities are aligned with the company’s growth objectives. Translate workforce insights into actionable business strategies that drive the future state of the organization

  • Establish workforce strategies and target state goals and partner with technology leaders to translate into specific, actionable and time-based plans

  • Regularly engage with senior leadership to ensure alignment between workforce strategy and business priorities. Analyze and present to the leadership team on workforce planning insights, data and trends to forecast future needs, gaps, and opportunities for upskilling and reskilling

  • Partner with technology leaders to identify areas of risk in the workforce and develop mitigation plans to address. Collaborate with Digital & Technology leadership to ensure that workforce strategy and planning is a core component of strategic initiatives and provide insights into how workforce dynamics influence and support business goals

  • Develop and monitor key performance indicators (KPIs) to measure the effectiveness of the workforce planning initiatives on business outcomes, ensuring continuous improvement and alignment with goals

  • Define an overall approach and vision for a learning capability plan that aligns to our future state workforce. Collaborate with executives and leadership to understand the needs and shape the program requirements. Lead the team to establish a workforce upskilling academy to support the learning needs of the organization.

  • Oversee, expand and set strategy for onboarding programs for early talent and other talent pipelines to ensure alignment with the organization’s growth and transformation strategies

  • Create and implement comprehensive strategies for the growth, development, and transition of key talent within the Digital & Technology organization. This includes fostering leadership development, succession planning, and managing planned exits to ensure organizational continuity and capability enhancement. Partner with HR to develop career roadmaps and pathways aligned to the future workforce strategy.

  • Stay up to date on workforce planning technology trends and incorporate into the future state organization

Reporting Relationships

This role will report to our Head of Strategy, Planning & Governance for Digital and Technology.

Location

The primary location for this position is New York, NY or Holmdel, NJ.

Salary Range:

$174,760.00 - $287,102.50

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

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The Company
HQ: New York, NY
8,709 Employees
On-site Workplace
Year Founded: 1860

What We Do

Who we are

Guardian makes a difference in the lives of people when they need us most. With over 160 years of stability and fiscal integrity, we are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence.

Today, we stand behind 29 million consumers, helping them prepare and plan for a bright future for themselves and their families. We help business owners care for their employees. And we help people recover and thrive in times of unexpected loss.

As a modern mutual insurance company, we believe in driving value beyond dividends. We invest in our colleagues and are building a progressive, innovative and inclusive culture. We uplift individuals and communities through thoughtful social and environmental programs.

What we stand for

In 1860, a community of immigrants joined together to insure and protect their businesses and families. They were guided by powerful ideals that we’ve continued to stand behind and evolved throughout the years: we do the right thing, we believe people count, we courageously shape the future together, and we go above and beyond for the people we serve.

Guardian employees embrace and live by these values every day. They remind us to put people at the heart of all we do so that we can help protect what matters most to you. Want to help bring these values to life? Join us for a rewarding career and the opportunity to shape the future.

Disclosures:
Financial information concerning Guardian as of December 31, 2022, on a statutory basis: Admitted assets = $76.0 billion; liabilities = $67.2 billion (including $55.0 billion of reserves); and surplus = $8.8 billion. Dividends are not guaranteed. They are declared annually by Guardian’s Board of Directors.
Guardian® is a registered trademark of The Guardian Life Insurance Company of America. © Copyright 2023 The Guardian Life Insurance Company of America 2023-156184 Exp. 5/25

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