Head of Sales

Company Description

Wolt is a Finnish technology company and until recently, we’ve been best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals &i tems from our restaurant & retail partners, and either pick them up or have them delivered by our courier partners.
However, food delivery was just the start. We don’t want to just satisfy our customers’ hunger, but to deliver a wide variety of products and expand our platform to some cool retail shops, supermarkets, flowers, toys and other exciting products, all referred to as Retail.

Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 30+ countries today, 27 of which are with the Wolt product and brand. Wolt has been growing rapidly in Austria since we launched here in late 2023, and we're looking for the people that will further expand and accelerate our growth!

We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!

Job Description

Are you an ambitious sales manager with proven experience of leading a high performing team? Are you obsessed with continuous growth and driving best-practice processes to consistently improve efficiency and results? If so, then we want to speak with you!
Role background
We are looking for a motivated Head of Sales to take ownership of all merchant-facing activities in the region, specifically new partner acquisition and account management. A large part of the role is managing the existing sales team that is among the best performing ‘Woltwide’. They already have high standards and expectations of themselves, they need a leader that can not only embrace this, but help to push them onto the next level!
As such, you’ll need to be the sales expert that can identify and introduce ways to work more effectively, help the team to overcome challenges and also get stuck in with some hands-on client management. 
Reporting to the General Manager, you’ll also work with other team leads in the region to create the commercial strategy and plot the roadmap for our continued growth!
What you’ll be doing

• Creating and implementing the sales strategy to develop the portfolio and grow Wolt’s business in the market, as well as building needed processes for pipeline management.
• Owning the restaurant portfolio development strategy, which includes evaluating market potential and mapping potential new areas, identifying gaps in the venue portfolio, keeping abreast of competitor activities, and developing/adjusting plans when needed.
• Identifying and tracking KPIs and targets across other sales focus areas, key account development, and new market opportunities.
• Conducting negotiations with larger multinational partnerships together with the Global Restaurant team.
• Leading the entire restaurant team with a ‘best in the world’ approach in all that you do, proactively driving the development of our account management function and ensuring strong collaboration between this team and partner acquisition.

Qualifications

• Fluent in English and German.
• Proven track record from managing a sales team and leading from the front.
• Excellent analytical skills - such as translating data into actions, or analysing sales metrics and producing relevant KPIs.
• Experience from within the HORECA industry is an advantage, or a deep understanding of the food delivery tech market and our competitors.
• Passion for sales and networking, with strong local connections.

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We offer an attractive salary starting at €71.930 p.a. (40h/week) which is adjusted and increased depending on how well you do throughout the process. 

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!