Head of Internal Communication & Channels NN Group

Posted 20 Hours Ago
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Haagse Hout
Senior level
Fintech • Payments • Financial Services
The Role
The Head of Internal Communication & Channels will lead a team responsible for executing the internal communications strategy at NN Group. This role involves managing relationships between stakeholders, enhancing employee engagement, and fostering an inclusive culture. Responsibilities include strategic communication, internal positioning, and maintaining digital communication platforms.
Summary Generated by Built In

The Corporate Communications (CoCo) team, consisting of 18 people, is responsible for all corporate internal and external communications activities related to our company and the NN brand(s). The team plays a strategic, advisory role for the Management Board, senior management, and business units regarding reputation and engagement. They act as spokespersons and support the positioning of NN Group/Nationale-Nederlanden through Public Relations. The corporate internal communications colleagues play a critical role in ensuring that employees are informed, engaged, and aligned with the organisation's purpose, strategy and values. The team is also responsible for maintaining the organisation's intranet and NN Group website.

What you will do

You will lead and manage a of communication business partners and specialists, facilitating optimal communications, collaboration, engagement, and information within the team. You build and maintain relationships between NN Group and various internal and external stakeholders.

Main responsibilities of the IC&C team

  • Setting up and executing the internal communications strategy and architecture for NN Group
  • Reinforcing the execution of NN Group's purpose and strategy, as well as the business strategy
  • Leadership communications, including international leadership events
  • Internal positioning of the NN Group Management Board
  • Internal communication of Full Year and Half Year results
  • People-related communications (HR, DE&I, Culture, etc.), fostering an inclusive culture
  • Supporting the international internal communications network regarding NN Group themes
  • Internal online content and community management on our internal social platforms

What we offer you

NN invests in an inclusive, inspiring working environment and in skills and competencies for the future. This includes employment conditions that are in line with what is needed today and that take the future into account. In this way, we offer our employees the opportunity to get the best out of themselves. We offer you:

  • Salary between €8,513 and €12,161 depending on your knowledge and experience (based on 40 hour workweek)
  • 13th month and holiday pay, paid monthly with your salary
  • 27 vacation days for a 5-day working week and one Diversity Day
  • A modern pension scheme implemented by BeFrank
  • Plenty of training and education opportunities
  • Lease car or travel budget
  • Working from home allowances for internet and a good workplace

What you bring

  • Relevant academic degree
  • Proven leadership experience, leading a team of professionals
  • Proven understanding of corporate and internal communications
  • Extensive experience in similar positions, with proven strong analytical skills and business acumen
  • Exceptional verbal and written communication skills, both in English and Dutch
  • Ability to think strategically, make steady decisions, and coordinate multiple projects
  • Ability to be self-directed with strong stakeholder management skills

Who you work with

Within the Corporate Communications team, there are three teams:

  • Internal Communications & Channels (IC&C) NN Group
  • Internal Communications Netherlands
  • Media Relations & External Communications

The objective of the IC&C team is to set out the common direction of the organisation internally, involve senior leadership and all employees in this process, and provide them with the tools to convey the company’s overall strategic message. The team consists of four Communication Business Partners (Leadership/Tech & Data/International/Sustainability and Social Impact), a communication specialist, and a digital communication specialist. The team actively contributes to strategy alignment, employee engagement, and company pride.

Corporate Communications is part of the Corporate Relations (CR) department, located at the international head office in The Hague. CR consists of the following teams:

  • Corporate Communications
  • Brand Marketing
  • Sustainability and Social Impact
  • Public & Government Affairs
  • Corporate Culture & Affairs

The Corporate Relations department has approximately 80 employees and is led by the Corporate Relations Management Team.

Do you have any questions?

Call or ask your question via WhatsApp to Loth Kroeger, Head of Corporate Communication NN Group via +31 (0)6 12 639 295 about the position. For questions about the procedure, please contact Michèle Borsjé, Principal Talent Acquisition Specialist, via 06-46360105.

Are you unsure whether you meet the criteria 100%? Then we would like to encourage you to apply anyway. We are curious about your unique qualities!

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The Company
Zuid-Holland
21,409 Employees
On-site Workplace

What We Do

NN Group is an international financial services company, active in 11 countries, with a strong presence in a number of European countries and Japan. Our roots lie in the Netherlands, with a rich history of more than 175 years.

With our 16,000 employees, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 19 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu.

NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO).

For more than 175 years, our company has merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy.

Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.

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