Job Title:Group Product Manager, Subscription Payments
Role Overview:
As McAfee continues to evolve into a consumer-centric business, it is looking to mature and elevate its Product & Design organization into a strategic, proactive, and customer-obsessed arm of the business. As a Subscription Payments Product Manager, you will be responsible for the development, optimization, and management of subscription payment products and services offered by McAfee. You will work closely with cross-functional teams including engineering, marketing, sales, and finance to ensure that subscription payment solutions meet the needs of both the company and its customers. Your goal will be to drive the strategic direction of subscription payment products, optimize their performance, and ensure their successful implementation and adoption in the market.
This is a San Francisco Bay Area-based position, with expectations to collaborate with the team in the San Jose office 1-3 days per week. We are not offering relocation assistance now.
About the role:
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Product Strategy & Roadmap: Develop and execute the strategic roadmap for subscription payment products in alignment with company goals and market trends. Articulate product vision and strategy to build best-in-class payments and fraud detection platforms.
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Commerce Payments: Lead Commerce Payments, Billing, and Fraud Strategy in global markets, delivering significant additional annual recurring revenue.
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Payment Optimizations: Drive end-to-end optimizations for subscription payments processing, including enhancing transaction routing, implementing dynamic retry logic, to improve authorization rates.
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Payment Processing: Engage Payment processors, card schemes, and issuers to optimize payment processing, resolve decline codes, and ensure high success rates for recurring payments.
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Product Development: Work closely with engineering and design teams to define product features, user experience, and technical requirements for subscription payment solutions. Collaborate with stakeholders to gather requirements for new subscription payment products or enhancements to existing ones.
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A/B testing: Lead A/B testing initiatives on the recurring payments platform to optimize payment success rates, identify key drivers of customer behavior, and drive improvements in authorization rates and fraud reduction strategies.
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Performance Tracking: Define key performance indicators (KPIs) and metrics to track the success of subscription payment products and use data-driven insights to optimize their performance.
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Regulatory Compliance: Stay informed about relevant regulations and compliance requirements in the subscription payment industry and ensure that subscription payment products adhere to these standards.
About you:
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8+ years of experience in product management. You have a deep understanding of subscription-based payment systems and extensive experience working with recurring billing platforms.
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You are highly skilled in payment optimization strategies, including transaction routing, dynamic retry logic, and reducing payment declines through data-driven solutions.
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You possess a strong background in collaborating with payment gateways, acquirers, and issuers to improve authorization rates and minimize involuntary churn.
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You excel at using data analytics to identify patterns, resolve issues, and implement continuous improvements in payment success.
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You are detail-oriented, results-driven, and thrive in a fast-paced environment, with a focus on enhancing customer experience while ensuring compliance with payment regulations and security standards.
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Strong communication skills enable you to collaborate effectively across cross-functional teams, influencing both technical and business stakeholders.
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Knowledge of regulatory requirements and compliance standards in the subscription payment industry
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Company Overview
McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
- Bonus Program
- 401k Retirement Plan
- Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
- Paid Parental Leave
- Support for Community Involvement
- 14 Paid Company Holidays
- Unlimited Paid Time Off for Exempt Employees
- 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year
We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
The starting pay range for this position is $156,460.00-$257,035.00. McAfee takes into consideration an individual’s skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.
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What We Do
McAfee is a global organization with a 30-year history and a brand known the world over for innovation, collaboration and trust. McAfee’s historical accomplishments are founded upon decades of threat and vulnerability research, product innovation, practical application and a brand which individuals, organizations and governments have come to trust.
