Group Head of Sustainable Operations

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Group Head of Group Sustainable Operations

Chiswick OR Milton Keynes – Hybrid/Remote UK

Application Closing Date: 13th March 2025

About the role

This role will sit within the Operational Sustainability Excellence team whose main purpose is to ensure BSI is exemplar in its own operations, demonstrating integrity and belief in our purpose. The team achieves this through the use of standards and BSI’s own commercial solutions as much as possible.

The Head of Group Sustainable Operations will support BSI to deliver its sustainability strategy. The role will be leading the delivery of BSI’s sustainability strategy and plans, particularly for net zero, inspiring, motivating and working closely with colleagues across BSI’s operations to implement sustainability improvements across the environmental sustainability spectrum, and measure the impact of interventions. 

Responsibilities:

• Implement BSI’s sustainability strategy and plans and feedback to ensure continuous improvement and updates to the plan as progress moves forward
• Lead the management of BSI’s path towards net zero through carbon (energy, travel and supply chain) management and internal carbon budgets, collaborating with each Function and Division globally on performance against yearly target
• Lead the design and implementation of BSI’s medium and long-term transition plan towards net zero
• Lead the implementation of a circular economy improvement plan throughout BSI operations globally (catering, facilities and waste management, IT, marketing, etc.)
• Lead the implementation of a biodiversity improvement plan across BSI locations globally
• Lead the formulation and implementation of climate adaptation plans
• Lead, engage, develop and empower the team to achieve individual and team goals that support the business strategy (line managing the Group Sustainable Operations Manager and the Group Sustainability Analyst)
• Work with internal stakeholders to further integrate sustainability into BSI’s operations and processes. Key stakeholders include procurement, compliance, facilities, IT, marketing and finance
• Suggest and implement relevant standards and BSI’s commercial solutions to improve performance as appropriate, and maintain ongoing compliance to standards (e.g. ISO14064-1, Net zero pathway, ISO14068-1, etc.)
• Ensure data and case studies are collated from across BSI’s operations globally. This includes driving and supporting data improvement projects in our global expenses and reporting systems and working closely with the engagement branch of the OSE team on engaging communications
• Maintain carbon neutral status through credible offsets in line with our principles
• Support external ESG reporting (e.g. TCFD, CSRD)
• Bring and highlight opportunities for continuous improvement, innovative solutions and industry leading practice
• Support the Director of Group Sustainability and undertake related ad hoc tasks and projects as required

To be successful in the role, you will have:

• Extensive expertise in Greenhouse Gas, Net Zero and Carbon legislation, requirements, innovation and ideas.
• Heavily data driven, with proven experience supporting organisations with data improvements around Greenhouse Gas, Ner Zero and Carbon.
• Demonstrable experience designing and delivering transition plans and ensuring businesses deliver against Net Zero transition goals.
• Experience operating in a global organisation.
• Experience implementing ISO net-zero standards.
• Experience developing and implementing sustainability strategies and plans.
• Great experience managing a team in a corporate environment.

It would be highly beneficial, but not essential if you had:

• Experience in a service industry.
• Masters degree in sustainability, environment or environmental engineering type topic.
• Previous experience with a greenhouse gas management tool/system or software.
• Multi-lingual (Spanish and/or Chinese).
• Previous experience supporting ESG Reporting.
• Holds or has held membership with IEMA.

Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as 27 days’ annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. 

We’re building an organisation that meets the challenges of tomorrow. Want to grow with us?

We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe.

Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives.

We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do.

We’re looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world.

D&I Policy

The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work.

If you have a disability or a health condition, please let us know if you need any reasonable adjustments to the recruitment process.

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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.