Global Technology Risk Compliance Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

The U.S. Bank Technology Risk and Compliance Management division (#TOSRCM) is seeking a Global Risk and Compliance Manager who will report directly to the Business Line Senior Vice President of Global Risk and Compliance Programs, Resiliency, and Third Party Risk. 

The role ensures adherence to the Company’s Risk Management Framework, including the Risk Appetite and Risk Scorecard and to all risk-related and departmental policies, processes, and procedures.  The Manager will oversee the ongoing identification and assessment of Technology Services’ material risks and key controls.

The Global Risk and Compliance Manager for the Technology Risk and Compliance Management Division will manage these essential functions:

• Provides risk management oversight for technology teams and functions in Europe.

• Supports and partners with the broader Technology Risk and Compliance Management (RCM) team ensuring that Technology RCM processes, procedures, and programs are adhered to while ensuring risk is mitigated in the European technology environment.

• Ensures compliance to internal and external control requirements.

• Partners proactively with assigned technology business partners, other business lines, and second line of defense to implement, maintain, review, and oversee an effective risk management framework.

• Participates in projects and/or activities that ensure compliance with applicable laws and regulations, identifies gaps, and informs solutions that minimize risk and losses resulting from inadequate internal processes, systems, or human errors

• Identifies, responds to, and/or escalates risks as appropriate

• Serves as the functional liaison between the business line and lines of defense

• Establishes and maintains effective working relationships across Technology risk organization and with business partners and lines of defense

• Ensures appropriate prioritization of team activities

Qualifications required to perform your role

• 5 or more years of applicable risk, compliance, audit, or technology experience or transferrable skills

Preferred Skills/Experience

• Strong collaboration and influencing skills

• Deep technical acumen and understanding of governance, IT risks and controls, and technical operations/information security issues that affect an organization.

• Considerable understanding of the business line’s operations, systems, risks/controls, and best practices associated with IT Development and Solution Delivery

• Strong process facilitation, project management, and analytical skills

• Must possess business acumen and credibility to help business line(s) proactively identify and address changing workforce needs

• Excellent presentation, interpersonal, written, and verbal communication skills

Competencies

• Drive for Results: Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.

• Collaboration: Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts; can communicate clearly and effectively in person and through correspondence

• Agility & Innovation: Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results.  Explore multiple solutions to overcome obstacles.  Anticipate future needs that may affect the team or organization

• Talent Development & Engagement: Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high calibre

• Risk Management: Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

• Ethics & Trust: Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship.

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If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.