Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
This role sits within the 1st Line of Defence (1LOD) Risk Function who are responsible for managing risks across the organisation, working closely with cross-business stakeholders and adopting the bank’s risk framework to embed effective and efficient risk management into everything we do.
The Financial Crime risk team specifically focus on managing money laundering, sanctions and bribery & corruption risks faced by the bank.
Collaboration is in our Zopa DNA which means you'll be part of a cross-functional squad of talented and passionate colleagues working together from concept through to delivery. You’ll need to work proactively and collaboratively from the ground up, engaging stakeholders, getting their buy in and most importantly making sure we're building the right thing
A day in the life:
- Lead the Financial Crime Analytics capability for all Zopa products, using bank data to identify emerging threats and undertaking complex investigations
- Help design our approach to customer risk rating and transaction monitoring using data to support this approach
- Be a subject matter expert to support transaction monitoring, using knowledge of risk and data to ensure our rules are correctly calibrated to manage the risks faced by the bank
- Assist with building a more sustainable MI process using their data skillset to extract relevant data points from bank sources
- Look for new ways to manage risk including use of GenAi and machine learning.
About you:
- Skilled in technical data analysis extracting data from a range of sources.
- Proven technical ability in generating insight using technology and analytics over datasets and communicating this insight in a variety of forms such as presentations, formal reports and data visualization
- Experience of working in a risk environment with a strong awareness of the regulatory environment that a bank has to operate in
- Proactive problem solver who enjoys finding solutions to business challenges working with a wide range of business stakeholders
- Ability to communicate complex concepts to senior stakeholders in a simple way
- Enjoys coming up with new approaches and processes rather than following established existing steps.
- Recent use of SQL or other software / programming languages (e.g. SAS, VBA, R, Python) to create and analyse datasets and data visualisation tools (e.g.Tableau, Power BI, Excel)
- Financial Crime related qualification or significant industry experience.
Bonus Points for:
- Experience of working in a Fintech environment
- Direct financial crime experience particularly with transaction monitoring and customer risk assessment
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Flexible working? Yes please!
At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do.
Not only that – you'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
*Subject to having the right to work in the country of choice
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Top Skills
What We Do
We’re Zopa, and we want to make money work better for you. Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer’s needs at their heart. We’re proud that this dedication is reflected in our excellent rating on TrustPilot. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future. We’re not the new kids on the block though - we’ve been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances. We’ve lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save.
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