Field Quality Engineer

Posted 14 Hours Ago
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Solaro, Milano
Entry level
Other
The Role
As a Field Quality Engineer at Electrolux, you will link the Quality organization with Consumer Service by analyzing feedback and quality data, leading improvement activities, and supporting new product development. Responsibilities include managing quality reporting, coordinating with marketing and sales, and executing corrective actions according to consumer insights.
Summary Generated by Built In

Quality

Permanent

Job Description

Field Quality Engineer

Champion quality that shapes living around the world.

At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build the future home.

All about the role:

You will be the connection between Quality organization and Market via Customer and Consumer Service organization. You will become an expert for a range of our products, and you will initiate activities for constant improvements of quality performances of the products thus aiming to increase the positive experience of our consumers. You will be strongly involved in supporting the development of new products as well

What you’ll do:

  • Collect and analyse consumers  feedback, based on the data from company quality and financial reporting systems,
  • Cooperation with the Sales organisation to collect and analyse market specific problems and initiate appropriate improvement activities,
  • Follow / approve the closure of the actions defined to solve the quality issues,
  • Collect and analyse safety risk data from the company database, initiate immediate corrective activities,
  • Lead the factory quality reporting for the assigned areas
  • Lead the return of defect components and appliances from the market, organise the detailed analyse, prepare the reports, and initiate improvement activities,
  • Support the field test of the appliances,
  • Deploy quality improvement tools in the improvement actions with the market service organisation, (FMEA, 8D, QFD, etc.)
  • Work with other departments, to identify and deploy best practice solutions in the factory.

Who you are:

  • Strong analytical skills and logical thinking. You analyse data in an efficient manner.
  • Problem-solving approach. You turn issues into solutions.
    Team player. In this role, teamship and cross-functional collaboration are everything, so you should like to work in teams as well as on your own.
    You demonstrate proven project management skills and cost-conscious mind-set.
  • Curious. You have an endless desire to always improve projects and to get better at what you do.
  • Willingness to travel. You will travel in Europe to meet and visit consumers services, customers and consumers
  • We are searching for a talented person ready to start an ambitious career in Quality and in other Electrolux functions
  • University degree in Engineering (or equivalent)
  • Fluent English and good local language (where you are located)
  • Minitab and PowerBI knowledge is preferred
  • Six sigma tools knowledge is preferred

Where you’ll be:

You will be based in Solaro

Benefits highlights:

  • Flexibility of work hours;
  • Discounts on Electrolux products and services;

As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find more on:

Electrolux Group
Electrolux Group LinkedIn
 

Top Skills

Minitab
Power BI
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The Company
Charlotte, NC
23,469 Employees
On-site Workplace
Year Founded: 1919

What We Do

Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.

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